Build strong professional relationships and be involved in the community so that I could become a strong financial resource to businesses and individuals in respect to their insurance needs and retirement goals.

Awarded progressively responsible sales & marketing positions including Corporate Marketing Intern, part-time Customer Service Representative, full-time Customer Service Representative, Inside Sales Associate, and Outside Sales Executive. Highlights:• Promoted to Sales Executive in ’05 following a leadership change & restructuring: as the newest member of the sales team, accepted a challenge to turn around the lowest ranking territory (placed 11 among 11 territories)• Successful in catapulting territory from last place to #1 sales and revenue producer: captured new individual clients, small-to-medium sized business clients, and grew business with existing corporations; grew annual sales from $3.5MM to $12MM (0 to 289 accounts)• Market client entertainment solutions and negotiate contracts for 8 key products ranging in price from $175 to $500K (Suites, Club, Groups and Premium Seating)• New business development role includes strategically planning daily activities, researching to source new leads, nurturing relationships with gatekeepers & decision-makers, presenting ‘revenue building’ product solutions, upgrading business with existing clients, entertaining as appropriate, negotiating contracts, closing the sale, visiting clients at the ballpark, ensuring satisfaction, and continually solidifying client relationships• 2008 results: ranked #1 among 5 account executives and for generating most revenue • 2007 results: Winner of Account Executive of the Year • Proactive in supporting extracurricular special events and creating new revenue generating programs: launched new initiatives to promote the annual Boy Scout and Girl Scout parade and initiated a new revenue generating Boy Scout campout (additional marketing and the campout generated an additional $50K in event revenue.

Solicit appointments with provided leads in specified territories while providing customer service.* Solicit and generate new customers for the organization by soliciting appointments.* Provided leads for season, half season, mini packages, and group packages to Northeast Ohio businesses, organizations and individuals.*Worked with all clients, from season to single game to prospects while building relationships.*Promoted to Account Executive.

Provide exceptional customer service to anyone who had contact with the Cleveland Indians Company and Front Offices.*Worked together with sales/marketing team for best possible answers for clients.* Gained knowledge of all aspects of the organization in order to have the ability to answer questions regarding ticket policies and procedures, the ballpark, merchandise, food and beverages, upcoming games, sales dates and any questions referred to me for research and answers.*Promoted to Sales Associate.

Assist the Corporate Marketing Department with programs and projects while having the opportunity to learn the business function of professional sports.* Worked together with sales/marketing team on programs and projects as needed* Gained knowled of corporate aspects of the organization* Hired on as Customer Service Representative