Brian Hubbard Email & Phone Number

• Represented Ecova and Energizing Indiana client to resellers, retailers and distributors• Communicated program goals and activities to the participating retailers, customers and team• Supported efficiency programs by processing orders; preparing reports and correspondence to internal and external constituents• Ensured program products were up-to-date and accurate in assigned territory• Served as the representative for Ecova and clients at outreach events; educating customers at events about the energy efficiency programs and distributing program materials and provide participating retailers with appropriate training on energy efficiency programs• Assisted in planning meetings and events; organizing personal program events• Conveyed new developments and initiatives within the program to retailers and customers• Gathered valuable feedback to help track and measure the Program’s success in transforming the marketplace• Served as liaison between Ecova, the client and the retailers• Promoted use of energy-efficient lighting through scheduled and impromptu events• Interfaced with the public and handled customer issues, complaints and questions.

• Responsible for ordering books, apparel and impulse items, as well as receipt of student payments• Received product through Lawson inventory system• Managed new scrub ordering process from initial fitting to delivery of clothing to students,• Worked inactive student accounts via phone and mail; documenting student contact using Microsoft Excel and CampusVue• Developed and advertised sales for discontinued items• Ordered and packaged orientation supply kits• Assisted multiple departments in completion of projects including graduation and new student orientation through ability to adapt to the needs of the situation.• Received Service Award in September 2010 for dedication and persistence in providing thorough customer service to the students, faculty and staff.

• Responsible for all aspects of a retail operation, including hiring and training of long term and seasonal employees; management of personnel records, inventory, profits and customer relations• Other duties included sales team building, loss prevention and building a solid customer base.• Recorded a reduction in loss prevention in final store audit prior to leaving position.

• Responsible for all aspects of a retail operation, including hiring and training of long term and seasonal employees, management of personnel records, inventory, managing profits and customer relations• Consistently exceeded the sales drivers that were originally predetermined by corporate; improved the visual presentation of the store and diversified the stock mix in order to keep up with the industry and the local demographic• Built and maintained a strong and successful management team • Other duties included sales team building, loss prevention and building a solid customer base