Brian Hui Email & Phone Number

Vancouver, BC, CA

• Led the development of a demand letter drafting AI assistant by leveraging Python, OpenAI Completions API, and Node.js on AWS Lambda, producing precise and compliant demand letters that streamlined client interactions.
• Architected and implemented a scalable microservices backend using Docker containers and AWS services, keeping backend deployment costs low while ensuring high availability and reliability.
• Developed and managed RESTful API endpoints with AWS Lambda and API Gateway, facilitating secure and efficient data operations with MongoDB and AWS S3, and enabling seamless communication between front-end and back-end.
• Engineered and deployed a comprehensive web application for the AI assistants using React with Next.js and Material-UI, creating a responsive and user-friendly interface that seamlessly integrates with backend services.
• Implemented robust testing protocols and conducted thorough quality assurance checks on all software updates, resulting in a 50% decrease in reported bugs.

Vancouver, British Columbia, Canada

• Collaborated with a cross-functional team to deliver web applications using Node.JS and React/Redux, pivotal in the successful launch of an MVP.
• Integrated API calls to the bank’s backend, collaborating closely with backend engineers to ensure smooth data exchange between frontend and backend systems.
• Implemented comprehensive unit tests using Jest to validate frontend features and ensure code quality, facilitating smooth deployments through a CI/CD pipeline.
• Reviewed and approved pull requests from peers via GitHub, providing feedback and ensuring code quality and adherence to coding standards within the team.

Vancouver, British Columbia, Canada

• Conducted research on and presented 5 AI and NLU technologies to the management team ensuring the chosen solution meets functional and technical requirements for smooth software development
• Designed and built a chatbot MVP to collect patient care plan information, utilizing Typescript and Microsoft Azure’s Bot Framework SDK
• Designed and developed over 40 intents on Azure’s NLU, increasing prediction accuracy from 77% to 96%.
• Facilitated knowledge transfer of source code to the team and generated software documentation for the NLU to support ongoing platform development.

Richmond, British Columbia, Canada

• Supported 100+ customers per month with aftersales inquiries to ensure customer satisfaction and to increase Audi Connect subscription activation from 15% to 90% MoM for vehicles sold at Cowell Audi
• Managed timeline and operations for 100+ vehicle deliveries per month by efficiently liaising with 5 different operations groups across 3 internal systems to maintain customer satisfaction and achieve a consistent.
• Built and leveraged strong interpersonal relationships across multiple departments to establish service level agreements between sales and service groups for vehicle handovers and increased cross-team efficiency