Brian Iddings Email & Phone Number

Sidney, Oh

A/C Compressors and SystemsManaged in-plant vehicle A/C test lab. Specialized in reproducing compressor warranty failures on demand under customer experienced conditions, as well as documenting vehicle A/C compressor and system failure modes.Conducted 72 case studies. Uncovered and averted one $30 million/year warranty issue utilizing unconventional test methods. Corrected unrecognized design flaw.Discovered on-vehicle failure modes not found during qualification runs on test stands during validation. Inspired design changes with failure mode definitions.Reviewed and approved compressor Production Part Approval Process (PPAP) and issued engineering deviation permits.Analyzed compressor warranty returns, determining failure mode and identifying root causes.Manned Engineering Information (EI-bulletin) dealer call-in system for GM A/C concerns. Advised technicians at dealerships and collected data to resolve and reduce No Trouble Found (NTF) warranty claims for returned compressors on new car lines. Considered "A/C resident expert" for Delphi Thermal. Traveled to customer assembly plants and dealerships across North America and overseas to investigate and resolve customer A/C concerns.Provided technical information and documentation for General Motors Engineers who created Technical Service Bulletins (TSB) concerning A/C specific problems.Acted as in-plant Product Engineering Liaison for Delphi manufacturing plants, improving communication between manufacturing and quality personnel.

A/C Compressors and SystemsManaged in-plant vehicle A/C test lab. Trained lab and engineering personnel in the trouble-shooting procedures and diagnosis of vehicle air conditioning systems. Audited over 3200 privately owned new cars to confirm proper A/C assembly, to ensure A/C design conformance, to increase customer satisfaction, and to reduce warranty costs.Interpreted customer complaints, completed investigations, and then assigned root causes based on field experience. Specific warranty issues eliminated.BRIAN C. IDDINGS 937-581-4628 Page 2Worked with engineering teams in PFMEA failure mode analysis to avoid future warranty concerns. Acted as customer interface representing Delphi Thermal at Dealerships and Rental Car Service Centers. Determined customer complaint and resolved issues.Designed "see-through" A/C equipment and testing to visually define and document refrigerant flow characteristics while vehicle system is not operating. This unique test configuration explained and solved several customer warranty issues.Programmed high-speed data acquisition equipment to capture vehicle A/C algorithm flaws that caused compressor failures. Algorithms updated next model year.Created product sorting methods and procedures at containment houses and assembly plants by providing tools, techniques, and training to workers.Resolved urgent manufacturing, supplier, and production issues affecting first time through quality by sharing product knowledge thus reducing production downtime.Designed field fluid sampling methods (refrigerants, oil, etc) for product "autopsies" to uncover system contamination issues. Sources of contamination were identified.

Supervised and managed metrology lab and gage maintenance/calibration personnel. Functioned as Gage Engineering coordinator.Designed and quoted Gages for tight tolerance machining of aluminum parts. Print tolerance adherence improved.Performed gage acceptance R&Rs for manufacturing and assembly processes. Finding and fixing measurement errors improved first time through quality.Developed scrap and re-op procedures and tracking for machined parts, reducing scrap and rework losses.Implemented Statistical Process Control (SPC) methods using automated data collection processors and trained operators and maintenance personnel. Machine line efficiency increased.Developed Gage Master Surveillance program in "cold-room" traceable to the National Bureau of Standards that aided ISO conformance.Performed new machine runoffs to determine print tolerance acceptance capability.Resolved supplier/vendor measurement issues affecting manufacturing and production by using relevant measuring techniques.

B.S, Mechanical Engineering

B.S, Mechanical Engineering

PFMEA Training Shainin Statistical Engineering Delphi Problem Solving Process Geometric Dimensioning & Tolerancing QS-9000 / 9001.