Brian Iozzo Email and Phone Number
Attleboro, MA, US
Brian Iozzo's Location
Attleboro, Massachusetts, United States, United States
Brian Iozzo's Contact Details
Brian Iozzo work email
- Valid
- Valid
- Valid
- Valid
Brian Iozzo personal email
n/a
About Brian Iozzo
To participate as a team member and leader in a dynamic work environment focused on promoting business growth by providing superior value and service.
Brian Iozzo's Current Company Details
Braun'S Express
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Accounts Receivable Lead and Credit and Collections Manager and Corporate Lead
Attleboro, MA, US
- Website:
- braunsexpress.com
- Employees:
- 106
Brian Iozzo Work Experience Details
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Accounts Receivable Lead And Credit And Collections Manager And Corporate LeadBraun'S ExpressAttleboro, Ma, Us
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Accounts Receivable Lead / Credit & Collections Manager / Corporate LeadBraun'S Express 2019 - PresentHopedale, Massachusetts, United States-Manage entire receivable portfolio of 1000+ accounts from large corporations to small family businesses-Act as direct report to business owner and president assisting in all corporate relations-Supervisor to terminal manager at 7 distribution hubs-Responsible for reducing company total aged receivables to <5% over net 30 days consistently-Implemented new collections techniques by incorporating receivables reporting and Microsoft applications to develop a more automated system to distribute invoices more efficiently -Train management in company processes to implement with their subordinates and new hires-Responsible for resolving all internal and external escalations to local terminal and corporate team as well as directly assist IT Department with system limitation and improvements-Develop and present reports to Corporate team on company performance goals and weekly reporting results-Personally manage all EDI customers and validate proper data import/export transfers-Develop and maintain company wide training guides while implementing more efficient processes-Constantly exceeded yearly Key Performance Goals by managing past due customers, increasing terminal service margins, and major account performance percentages
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Account Manager Team LeadHasbro Feb 2018 - Oct 2018Pawtucket, Ri- Team Lead for companies largest customer with portfolio totaling $1 Billion in yearly revenues- Supervisor to three analysts who manage portfolios requirements- Develop and implement collection procedures that reduce the amount of account delinquency- Consistently met and exceeded Key Performance Goals- Reporting the collection teams progress and statistics weekly- Reconciling accounts monthly to customers volume for percentage allowances- Maintaining the highest level of professionalism and team work to drive collection efforts.- Improved collection margins by over 10% for all US/Canada/Import markets- Successfully trained new hires for account analyst roles- Solely responsible for Post Audit cases from multiple external auditors, disputing/validating claims in excess of $200,000- Provide excellent customer service skills and communication skills both verbally and written- Collaborated with IT and other departments to develop a new secure file share platform - Working knowledge of Customer Relationship software such as Oracle, High Radius, Walmart Retail Link, Amazon Vendor Central, Microsoft OneDrive, and SAP -
Collection Analyst/Major AccountHasbro Apr 2016 - Jan 2018Pawtucket, Ri- Investigate and respond to all deductions taken against invoice payments.- Managed the companies largest account with portfolio totaling $1 Billion in yearly revenues- Research deductions and determine validity.- Solely responsible for Post Audit claims from multiple external auditors, disputing/validating claims up to and in excess of $200,000- Prepare detailed analysis for credit and debit package.- Track reimbursement payments on Customer's Cost of Business sheet.- Ensure that all requirements are met for sales programs and policies including cooperative advertising and promotional allowances.- Investigate and respond to any written or verbal inquiries from customer.- Generate monthly reporting for Senior Management visibility- Immediately address potential problems or any operational changes that would affect collections.
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Collection Analyst/Key AccountsHasbro Aug 2015 - Apr 2016Pawtucket, Ri- Investigate and respond to all deductions taken against invoice payments.- Investigate shortage claims taken against open invoices by obtaining proofs of delivery.- Research deductions and determine validity.- Prepare detailed analysis for credit and debit package.- Track reimbursement payments on Customer's Cost of Business sheet.- Ensure that all requirements are met for sales programs and policies including cooperative advertising and promotional allowances.- Investigate and respond to any written or verbal inquiries from customer.- Alert Team Lead of potential problems or any operational changes that would affect collections.
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National Retail Account ServicesNestlé Waters North America Oct 2014 - Aug 2015• Responsible for managing a national portfolio of all retail locations selling 5 gallons and case goods.• Acted as Team Lead for a team of four major retail account representatives, overseeing a national portfolio.• Prepared financial reports for collections, inventory, analyzing, and summarizing account information and trends.• Posted revenue by verifying and entering transactions from lock box and local deposits while collecting on unpaid invoices.• Built relationships with customers on a day-to-day basis while maintaining the highest level of customer service.• Responsible for a portfolio of over 8,000 major accounts with a yearly revenue over $8,000,000.• Managed field representatives nationally to meet clients needs and approve new sale acquisitions.• Collaborated with client IT systems to align sale / inventory software primarily using SalesForce.• MVP Award for 2014 departmental performance. -
National Account ServicesNestlé Waters North America Sep 2012 - Oct 2014• Provide National Support to large commercial accounts by managing 100+ emails, 50+ phone calls, and postal mail daily• Generate multiple reports daily for billing, inventory, contract, and sale purposes• Managing the correspondence between the sales team and their clients• Manage and assign large sale leads to sales representatives throughout the United States• Deal directly with clients and vendors for billing, services, payment/collections, and account troubleshooting• Run daily bad debt report to distinguish fraudulent and delinquent accounts helping save over $100,000 in 4th quarter of 2014 program rollout • MVP Award for 2014 departmental performance
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Customer Service SpecialistNestlé Waters North America Dec 2011 - Sep 2012• Answer incoming calls from customers to take delivery requests, answer inquiries, manage billing, handle complaints, troubleshoot problems and provide information to United States customers.
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Route Flex RepresentativeNestlé Waters North America May 2010 - Oct 2011Personally responsible for home/business water and cooler deliveries in 75 mile radius
Brian Iozzo Skills
Microsoft Excel
Powerpoint
Microsoft Office
Microsoft Word
Customer Service
Social Media
Public Speaking
Photoshop
Event Planning
Research
Time Management
Data Analysis
Social Networking
Leadership
Financial Analysis
Facebook
Team Leadership
Teamwork
Brian Iozzo Education Details
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Finance, General
Frequently Asked Questions about Brian Iozzo
What company does Brian Iozzo work for?
Brian Iozzo works for Braun's Express
What is Brian Iozzo's role at the current company?
Brian Iozzo's current role is Accounts Receivable Lead and Credit and Collections Manager and Corporate Lead.
What is Brian Iozzo's email address?
Brian Iozzo's email address is bi****@****bro.com
What schools did Brian Iozzo attend?
Brian Iozzo attended Plymouth State University.
What skills is Brian Iozzo known for?
Brian Iozzo has skills like Microsoft Excel, Powerpoint, Microsoft Office, Microsoft Word, Customer Service, Social Media, Public Speaking, Photoshop, Event Planning, Research, Time Management, Data Analysis.
Who are Brian Iozzo's colleagues?
Brian Iozzo's colleagues are Dustin Mayotte, Brian Welch, Matthew Cann, Kendra Mirles, Nathaniel Hooper, Hunter Shady, Denise Johnson.
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