Brian Iozzo Email & Phone Number

Attleboro, MA, US

Hopedale, Massachusetts, United States

-Manage entire receivable portfolio of 1000+ accounts from large corporations to small family businesses-Act as direct report to business owner and president assisting in all corporate relations-Supervisor to terminal manager at 7 distribution hubs-Responsible for reducing company total aged receivables to <5% over net 30 days consistently-Implemented new.

Pawtucket, RI

- Team Lead for companies largest customer with portfolio totaling $1 Billion in yearly revenues- Supervisor to three analysts who manage portfolios requirements- Develop and implement collection procedures that reduce the amount of account delinquency- Consistently met and exceeded Key Performance Goals- Reporting the collection teams progress and.

Pawtucket, RI

- Investigate and respond to all deductions taken against invoice payments.- Managed the companies largest account with portfolio totaling $1 Billion in yearly revenues- Research deductions and determine validity.- Solely responsible for Post Audit claims from multiple external auditors, disputing/validating claims up to and in excess of $200,000- Prepare.

Pawtucket, RI

- Investigate and respond to all deductions taken against invoice payments.- Investigate shortage claims taken against open invoices by obtaining proofs of delivery.- Research deductions and determine validity.- Prepare detailed analysis for credit and debit package.- Track reimbursement payments on Customer's Cost of Business sheet.- Ensure that all.

• Responsible for managing a national portfolio of all retail locations selling 5 gallons and case goods.
• Acted as Team Lead for a team of four major retail account representatives, overseeing a national portfolio.
• Prepared financial reports for collections, inventory, analyzing, and summarizing account information and trends.
• Posted revenue by verifying and entering transactions from lock box and local deposits while collecting on unpaid invoices.
• Built relationships with customers on a day-to-day basis while maintaining the highest level of customer service.
• Responsible for a portfolio of over 8,000 major accounts with a yearly revenue over $8,000,000.

• Provide National Support to large commercial accounts by managing 100+ emails, 50+ phone calls, and postal mail daily
• Generate multiple reports daily for billing, inventory, contract, and sale purposes
• Managing the correspondence between the sales team and their clients
• Manage and assign large sale leads to sales representatives throughout the United States
• Deal directly with clients and vendors for billing, services, payment/collections, and account troubleshooting
• Run daily bad debt report to distinguish fraudulent and delinquent accounts helping save over $100,000 in 4th quarter of 2014 program rollout

• Answer incoming calls from customers to take delivery requests, answer inquiries, manage billing, handle complaints, troubleshoot problems and provide information to United States customers.

Personally responsible for home/business water and cooler deliveries in 75 mile radius