I am a Program Manager with over 20 years of experience helping customers through their transition to Microsoft cloud services. My focus is on facilitating the people, process, and technology changes necessary to fully leverage the value of moving to a cloud-based collaboration experience.Throughout my career, I have developed a strong background in understanding the unique challenges that customers face when transitioning from on-premises to cloud-based collaboration services. My approach revolves around implementing standardized best practices to empower customers' IT departments to enable and support the cloud platform effectively. I also work closely with their communications and change management organizations to ensure a seamless transition for employees into the new cloud workflows.My expertise encompasses various specific areas, including:Office 365 service onboarding and migration: I specialize in guiding customers through the onboarding and migration process to Office 365, ensuring a smooth and efficient transition.Development of best practices content and guidance: I have a knack for creating comprehensive content and guidance tailored to partners, customers, and Microsoft Services. These resources serve as invaluable references for optimizing cloud collaboration experiences.Integration of existing operational procedures with cloud capabilities: I excel in aligning existing operational procedures with the capabilities offered by the cloud, streamlining processes and maximizing efficiency.Internal and external technical summit speaking: I have a proven track record of delivering engaging and informative presentations at technical summits, both within the organization and externally. These speaking engagements allow me to share insights and knowledge with a wider audience.Creation of scalable delivery processes and content: I am adept at designing and implementing scalable delivery processes and content. By doing so, I enable organizations to effectively deliver cloud services to their customers while maintaining high standards of quality and efficiency.I am passionate about helping customers navigate their cloud journey and achieve the full potential of Microsoft cloud services. With my extensive experience and expertise, I am committed to driving successful and transformative outcomes for organizations embracing the cloud-based collaboration landscape.
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Director Of Business Program Management - Security Service Line Industry SolutionsMicrosoft Jul 2021 - Feb 2023Redmond, Washington, UsAs the Solution Portfolio Go To Market (GTM) and Portfolio Strategy Lead for Microsoft Industry Solutions Delivery (ISD) - Security Service Line, I was responsible for collaborating across multiple organizations including Product Engineering, Product Marketing, Product Sales, Services Sales, Services Delivery, and Services Operations to ensure services pipeline health, driving resolution of blockers to close business, and participating in strategic planning to drive Year over Year (YoY) growth of the $300 Million dollar ISD Security business inclusive of Information Protection, Threat Protection, Identity and Access services, and Data Security and Privacy capabilities.• Built a security integration strategy and framework to align Microsoft’s 14 Industry and Technical Service Lines to delivery security best practices on all Industry Solutions delivery engagements leading to an increase in Security Service Line revenue of $60 Million dollars in our first year.• Managed top used security solutions in the Microsoft Consulting Services Portfolio across global v-teams including product marketing, sales, and delivery that generated $250M in net Microsoft Services revenue.• Defined and drove delivery IP componentization strategy for Microsoft 365 security and compliance capabilities which reduced solution development efforts and time to market from six months to 8 weeks reducing solution development and landing costs for Microsoft Consulting solutions. • Led activation and landing session across key roles including Sales, Architects, and Delivery to drive a consistent customer experience while onboarding Microsoft 365 and Microsoft Azure security capabilities. -
Business Program Manager - Modern Work Enterprise ServicesMicrosoft Jul 2015 - Jul 2021Redmond, Washington, UsMember of Microsoft HQ Microsoft 365 global practice for standardizing Microsoft 365 onboarding and migration capabilities across Europe, Asia Pacific, and Americas for Microsoft Consulting Services. Program owner for delivery of Microsoft 365 Security features and capabilities to drive a secure Microsoft 365 platform for customers using Microsoft 365 technologies.• Developed the most used solution in all of Microsoft Consulting Services for onboarding customers to Microsoft 365 and drove global v-teams across product marketing, sales, and delivery that generated $1.25B in net Microsoft Services revenue.• Managed regional Subject Matter Expert teams across the globe to drive Microsoft 365 security for MCS customers resulting in an increase of $90 million in consulting revenue worldwide.• Defined and managed Onboarding solution responsible for migrating over 2M mailboxes onto Office 365. • Defined and drove the model adopted by Microsoft for FastTrack onboarding of Microsoft 365 which reduced the overall cost and time for all customers and partners deploying Microsoft 365. • Led creation of the Office 365 ProPlus (currently Microsoft 365 Apps for Enterprise) deployment guide on Docs.Microsoft.com which provides customers and partners with Microsoft’s recommended and supported deployment scenarios for Microsoft 365 Apps for Enterprise and Windows.• Led the MCS Modern Work team in Executive Briefing Center customer satisfaction scores.• Served as Speaker at Ignite on new click-to-run deployment capabilities for Office 365 and Windows in Atlanta and Orlando. Achieved 2 of the top 5 session feedback scores at both conferences.
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Business Program Manager - Cloud VantageMicrosoft Jan 2013 - Jul 2015Redmond, Washington, UsAs a former Global Strategy Lead in our Cloud Vantage Consulting Services global practice focused on Office 365, I successfully drove revenue growth and improved customer experiences through the development and execution of global go-to-market strategies and critical Office 365 solutions. Key contributions include:• Increased revenue growth with successful go-to-market strategies• Supported sales enablement with sales training materials and presentations• Supported delivery enablement with delivery content, templates, and presentations• Fostered cross-functional team collaboration for strategy alignment and execution• Identified opportunities for service improvement and innovation• Subject matter expert for customer onboarding to Office 365• Drove cross group initiative to transition Office 365 onboarding from our services organization to the Office product group• Program lead in the creation of FastTrack for Office 365• Created initial processes and content for FastTrack onboardingMy contributions played a key role in the success of our Consulting Services organization and the broader company.
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Technical Program Manager - Office 365Microsoft Aug 2011 - Jan 2013Redmond, Washington, UsMember of Office 365 Onboarding Portal development team responsible for defining/collecting, documenting, and driving customer onboarding requirements for Office 365. Owned features and capabilities for assessing the customers current environment and defining the activities required to migrate to Office 365.Key contributions:• Integrated onboarding Portal into the Office 365 Administration user experience• Provided key data and feature requirements to senior Office 365 leadership to justify adding additional resources to Office 365 onboarding user experience teams• Refined Office 365 onboarding motion to align our Office Product Group and our Microsoft Consulting Services teams to have a consistent message to our customers
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Program Manager - Business Productivity Online Suite (Bpos)/Office365Microsoft Oct 2010 - Aug 2011Redmond, Washington, UsProgram Manager and Office365 deployment subject matter expert (SME) where I created the worldwide onboarding training program for all Microsoft and Partner deployment resources for Office 365 – Dedicated and Federal services. Delivered instructor led training to 100+ deployment resources over a 3-month period and mentored over 75 employees/partners deploying Office 365 customers.Key contributions include:• Developed training framework including all reference documentation for 3-day (24 hour) onboarding training program. This was a required training program to educate customer deployment resources on the Office365 Suite and the activities and key tasks required to successfully deploy Office365 services to customers.• Successful delivery of 3-day instructor lead “Airlift” training program. Currently maintaining a 195 out of 200 feedback rating as a trainer (Microsoft target is 157 out of 200 rating). • Accountable for the consistency and quality of worldwide onboarding program.• Responsible for initial and ongoing success of all Microsoft Premier Deployment resources worldwide by developing continuing education programs, developing/training in-region trainers, and developing Office365 deployment certification program.
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Deployment Project Manager - Business Productivity Online Suite (Bpos)Microsoft Feb 2008 - Oct 2010Redmond, Washington, UsDeployment Project Manager for the Business Productivity Online Services (BPOS, later re-branded to Office 365) product group delivery team. Primarily focused on working with customers to deploy the BPOS suite of services and to gather learnings from customers to define, document and standardize the Microsoft delivery approach for customers.Key contributions include:• Defined program management and technical implementation processes for the BPOS engineering and BPOS delivery teams.• Trained 650+ Microsoft Consulting Services resources on how to deliver BPOS consistently to customers to increase our global scale and repeatability for BPOS delivery.
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Technical Program Manager - Business Productivity Online Suite (Bpos)Microsoft Oct 2005 - Feb 2008Redmond, Washington, UsTechnical Program Manager in the Microsoft Managed Services and Business Productivity Online Services (both products later branded as Office 365) Product Group. Owned the requirements, features, and release of our Desktop Management tools to manage customers desktop clients via the Microsoft Managed Service.Key contributions include:• Worked with the first 2 customers on the Microsoft Managed Services to migrated and deploy Microsoft Managed Desktops.• Drove product improvements in Microsoft Systems Management Server that later were incorporated into System Center Configuration Managers Task Sequence features.• Worked with product developers to define requirements and capabilities for early Intune beta versions.
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Lead Software Development Engineer In Test - Business Productivity Online Suite (Bpos)Microsoft Mar 2004 - Oct 2005Redmond, Washington, UsLed a team of 6 software test engineers responsible for the quality releases of our Microsoft Managed Services (MMS) Desktop solutions. Worked with developers and program managers across our MMS and Systems Management Server (SMS) teams to identify, reproduce, and resolve critical bugs impacting Operating System deployment features.Key contributions include:• Released our first online service for managing customers desktops from the cloud.• Drove product improvements in Microsoft Systems Management Server that later were incorporated into System Center Configuration Managers Task Sequence and User State Migration Tool features.
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Software Test Engineer - Microsoft ItMicrosoft Oct 2002 - Mar 2004Redmond, Washington, UsWeb Services test engineer responsible for all Web Service testing activities for an internally customized version of Siebel 7.5 used for Microsoft IT support ticketing system. Key contributions include:• Built automated test harnesses for Siebel Web Services to decrease testing time required for completing regression test cycles from 2 weeks to 3 days and system test cycles from 3 weeks to 5 days. • Analyzed process, functional, and design specifications to develop test plans and test cases across entire help desk system.
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Software Test Engineer - Microsoft ItVolt - Contracted To Microsoft Apr 2002 - Oct 2002
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Test Analyst - Customer Billing SystemsAt&T Wireless Aug 2001 - Apr 2002Dallas, Tx, Us -
Technical Support Analyst 2At&T Wireless Dec 2000 - Aug 2001Dallas, Tx, Us
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Technical Support AnalystAt&T Wireless Jun 2000 - Dec 2000Dallas, Tx, Us
Brian Canady Education Details
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University Of PhoenixInformation Systems
Frequently Asked Questions about Brian Canady
What is Brian Canady's role at the current company?
Brian Canady's current role is Helping customers enable Microsoft cloud services to empower employees to collaborate from any device and any location.
What schools did Brian Canady attend?
Brian Canady attended University Of Phoenix.
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