Brian Kohn Email & Phone Number

Washington, Dc, Us

Rockville, Maryland, United States

Maryland, United States

-Coordinated with Loan Officers, Underwriters, and Closers to proactively resolve issues to ensure loans closed on time-Ensured best member experience by providing regular updates and answering questions or concerns-Successfully processed purchase, refinance, and 2nd mortgage transactions simultaneously-Trained additional teammates on Loan Assistant workflow-Webmaster of department Intranet which includes both links and documents

-Ensured loan application files contain the minimum documentation requirements including signed initial disclosures, paystubs, W-2/1099 forms, tax statements, and asset statements before the loan file was reviewed by the Underwriting team-Ordered additional documentation such as Flood Certification and properly informing the applicant as regulated-Trained multiple team members on the proper execution of the Verification of Employment process including ordering VOE via vendors and contacting applicant's employers to complete the Verbal VOE as needed-Collaborated with Business Development team to assist opening new member accounts-Developed internal documentation to ensure that all loan files were properly prepared for Underwriting review-Managed appraisal process including ordering appraisals, providing updates to lending team, escalating issues to management as needed, and verified appraisal data was properly entered in LOS system

Shakopee, Mn

-Promoted to role after one (1) year of employment-Managed Production team on creating daily documents vital to the success of the simulcast business-Coordinated a multi-step contract process for licensing with revenue generating vendors-Synchronized with Purchasing team and vendors to order supplies unique to live horse racing-Orchestrated training and mentoring of team members on Assistant Manager workflow-Processed payroll for over sixty employees across different Racing Operations departments-Assumed simultaneous roles of Racing Operations Coordinator and Racing Operations Assistant Manager

Shakopee, Mn

-Collaborated with tote vendor to ensure accurate pricing of races-Completed weekly comparison reports for executives and managers-Selected horses and wagers featured in the live racing program-Launched digital process and procedure documentation for Racing Operations-Administered handicapping contests for racing guests-Assisted other departments including simulcast production and mutuels supervision

New Orleans, La

- Spoke the order of horses and lengths behind at certain intervals during the race- Recorded horses and lengths as spoken by another Chart Caller during the race - Verified equipment used by every horse- Entered in scratches, changes, race results, claims, and purses into database - Ensured data entered was accurate and corrected any errors

New Orleans, La

- Displayed racing graphics based on the event during the day - Entered in race day data including scratches, changes, handicapping picks, weather data, and other race day graphic data - Troubleshot issues with graphics computers and software

New Orleans, La

- Promoted to role- Created weekly employee schedule - Completed morning responsibilities of the Money Room - Audited self-service cashing machines- Assumed simultaneous roles of Mutuels Assistant and Senior Assistant Manager of Mutuels and Guest Services

New Orleans, La

- Confirmed scratches between Tote and Stewards - Managed race days by ensuring accurate prices and post times - Updated online Media Guide after Thoroughbred and Quarter Horse meets - Updated race day information on company website - Produced Admissions and Forms & Programs reports for Finance - Audited W2-G database that included Fair Grounds and 11 OTB locations - Assisted Communications & Pari-Mutuel Marketing Manager - Hosted employee news and information television show

Washington, Pa

- Negotiated lower rates and signed simulcast contracts for Global Wagering Solutions - Produced and distributed six different simulcast schedules - Audited rates for Settlements Department - Oversaw the Service Operations team - Moderated in preparation of website - Instituted a monthly horse racing newsletter for Customer Service Department

Bachelor Of Arts (Ba) In Social Sciences

Bachelor Of Science (Bs) In Animal Sciences, Race Track Industry Program

Activities and Societies: Race Track Industry Program Club member, worked in the RTIP office as a student employee