Brian Ryder Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

London, Gb

Provide leadership for multiple quality engineering teams delivering into the high volume Higher Education portfolio of products. Web, Mobile, Services components enabling digital content for Learners and Educators via the AWS Cloud infrastructure.Improve organizational alignment through building team relationships, establishing quality improvement initiatives, defining and tracking KPIs/metrics, identifying challenges and applying process and tool improvements. Champion Agile/Scrum and SAFe methods as iterative delivery models.

London, Gb

Manage software quality assurance organization responsible for delivery of several products and services for the Pearson Higher Education portfolio including two of Pearson's flagship math and science learning platforms. Delivered improved team performance through quality metrics and alignment of automation strategies across teams for earlier issue discovery, and shareable/re-usable automation methods. Took on increased responsibility for additional products expanding consistency of test methods which saved time and cost of integrated testing across several shared components.

Billerica, Ma, Us

Technical hands on leader delivering voice/video testing and monitoring services for global Internet Service Providers and large enterprise customers. * Increased efficiency through improved tools, process and acceleration of automation testing. * Shifted organization from Waterfall to Agile Scrum delivery methods for more frequent delivery.* Performed as Certified Scrum Master leading teams through multiple cross-functional project deliveries* Assessed, selected and implemented quality systems for Agile story and defect management/tracking.* Implemented quality and support metrics to identify quality trends for more predictability and early action.* Improved outcomes through automation clean-up with reduced test cycle times (3 weeks to 5 days). * Nearly 15% fewer monthly customer issues from defect escapes into product releases.* Assessed, selected and implemented automated testing methods.

Manage the Data Collection/Backup Applications QA team responsible for delivery of complex, highly scalable, high availability SQL Server platforms with Windows and Macintosh client products (licensed and SaaS) to customers ranging from small businesses to partner vendors to Fortune 1000 companies• Full personnel management responsibility for 9 team members locally, plus hiring/training of new offshore team members in India, as the company transitioned from an outsource vendor to a badged-employee model.• Drove quality standards across manual and automation quality engineering team members responsible for 3 key applications from the backup/recovery Enterprise SaaS solutions portfolio for Windows/Macintosh systems. • New infrastructure, process and approach, including a VM based computing environment to support scalable client testing, with increased automation coverage to about 80% of main feature tests executed• As Certified Scrum Master transition QA team from Waterfall to Agile/Scrum approach increasing transparency and efficiency in delivery of project requirement

Greenwich, Ct, Us

* Experienced technical individual contributor and team leader with increasing levels of responsibility. * Hands on manual/automation engineer, project leader, team leader and strategic/tactical organizational leader improving projects, evolving teams and establishing direction. * Passionate about learning how things work, and adapting to improve (effective, efficient and built on a solid foundation of teamwork and communication).* Leading testing strategy and process across an array of solution needs: SaaS, Core/Edge Network infrastructure, ISP/Telephony providers, Consumer, Small Business and Enterprise and IT solutions* Built/Managed complex system test labs with integrations for end to end solutions including network infrastructure, tools accommodating end to end testing scenarios for new product hardware & software. * VoIP solutions for home, enterprise and ISP customers (Phones, Servers)* Integrated Unified Communications lab infrastructure including supporting services for Email, Fax, Text/Voice/Video Solutions, Call Center applications, SIP devices, and Avaya and Ericsson PBX switches.* Solutions include software, hardware, and firmware solutions with focus on quality, schedule and cost* Implemented security-based testing for OS hardening and US Department of Defense (JITC) testing.* Passionate about learning how things work, and then adapting to make them better (effective, efficient and built on a solid foundation of teamwork and communication)

Product Quality Assurance/System Verification Test Organization / VoIP Infrastructure• Managed 5 product test teams with 40+ team members (individual contributors, leads and Managers)• Led IP Communications product deliverables meeting quality and business requirements relative toresource, schedules, budgets and achievement of quality milestones• Engaged cross-functional leaders to implement quality actions and improvements throughout the product lifecycle, in support of internal assessments and corporate ISO 9001 and CMM initiatives.• Identified and implemented process improvements based on engineering metrics and field reports• Managed and implemented capital equipment budget of about one million dollars

Marlborough, Ma, Us

Voice Systems Group (Software/Hardware/Firmware)Manager - Product Quality Assurance • Developed/directed multi-location team (MA, IL and India) to implement methodologies for application, network security and voice/data converged product testing.• Implemented testing infrastructure for Unified Communications and Contact Center testing.• Established integrated telephone-based automation infrastructure for 3Com and 3rd party products.• Defined and managed team quarterly budget and equipment requirements to meet guidelines,• Established remote test team (India) in support of VoIP product qualification objectives,• Managed and tracked product metrics for the voice program’s quality status for global QE teams.QA Team Lead/Consulting Level Engineer Business Access Solutions,* Hands-on leadership role as QA Technical/Team Lead for System Test team * Supporting DSL Router product development and 3Com Voice Over IP Telephony systems * Support solutions on Linux, Oracle database and proprietary technologies.* Implement testing for features, usability, interoperability, compliance, security, load/performance* Develop automation tools and framework for executing interoperability and system test scenariosGroup Manager - System Test Group Remote Access Systems (DSL and Voice/Internet equipment)* Build new System Test team and lab infrastructure supporting new functionality, regression, load and interoperability testing of various new product developments as well product maintenance releases,* Establish Beta test requirements as a release milestone.Lead Quality Engineer - LAN Solutions*Responsible for creation and integration of Quality infrastructure and process for start-up group being incorporated into 3Com solutions* Hands-on testing, setup labs, tools, automation, process, and test tracking methods, and metrics.

Master Of Science (Ms), Computer Science

Bachelor'S Degree, Mathematics / Concentration: Computer Science