Brian Jensen Email & Phone Number

Spokane, Wa, Us

Spokane, Wa, Us

Spokane, Washington, Us

• Directs a team of 7 Trust Officers and 11 Trust Associates that daily steward the well-being and wealth of our clients.• Leads process improvement projects, hiring initiatives, budget proposals, and assessments of technology needs to drive efficiency, improve customer retention, and foster growth.

Post Falls, Idaho, Us

• Managed worldwide facilities, customer service team, OKR initiatives, insurance programs, and vehicle fleet for a leading provider of online identity information.

New York, Ny, Us

• Led the Data Acquisition business unit of over 270 people across 8 diverse teams.• Initiated and maintained processes and projects that propelled electronic invoice retrieval and capture from 30% to 74% of total volume in 8 years.• Developed and provided leadership for an automated data retrieval project that drove over $2M in annual savings.• Drove strategic conversations and initiatives, both internally and externally, to broaden the reach of Data Acquisition activities and opportunities.

Spokane, Wa, Us

• Served as the business project lead within a self-managed agile software development team rolling out a CRM platform to an enterprise insurance client of 15,000 agents.• Built and maintained relationships between our clients and the development team to streamline communication and minimize roadblocks to project success.

• Managed web analytics, new sector research, financial tracking and implementation of corporate process improvements for a network of 8 websites with 31 million annual visitors.• Led initiatives that drove a 58% increase in monthly revenues over a two year period.

• Directed the daily operations of an independent insurance and investment firm, engaging in marketing, strategic planning and all aspects of the sales process.• Designed unique processes and tools to address client concerns in the areas of business continuation, charitable giving, estate planning, retirement goals, and investment objectives.

• Maintained and innovated the primary proprietary forecasting model for the $100B automotive leasing industry.• Led the merger/acquisition team after the acquisition of primary European competitor.• Traveled extensively to meet with clients, conduct negotiations, and consult on present and future automobile design, content and marketing plans.