Brian Johnson Email & Phone Number

Brisbane, Queensland, Australia

Manage and team of service rep to provide support of Caterpillar equipment in South East Asia and Japan

Bring supplier, dealer and customer resources together to improve the mechanical availability and productiveperformance of mining equipment operated by key customer accounts on a global basis. Develop, implement,and maintain effective equipment management processes between supplier, dealers and assigned accounts. Establish and maintain high-level relationships with business decision makers as well as lead and influence Exec Management andoperational staff at customers, dealers, and suppliers on the the need for Change Management for improved sustainableresults. Utilize business financials and effective cost per tonmethodology to affect change and influence equipment management practices at account and dealer level to minimize liabilities. Develop, prioritize and implement strategies and coordinate them for global customers to address customer needs consistently as well as ensuring dealer servicing and support practices align with recovery strategy.

Malaysia