Brian Jordan Email & Phone Number

Dublin 4, County Dublin, Ireland

County Dublin, Ireland

• Leadership & Management (Financial & Operational)
• Led an incredibly diverse team of approximately 30 full-time staff [8-10 direct reports]
• Managed a significant number of volunteers (∼1100 students) in various representative roles
• Pioneered a complete restructuring of the 'Elected Officer' Structure (voted by students), 'Staff' Structure (hired), and the Union Constitution, saving a total of €60,000
• Negotiated a 5-year Funding Agreement with the TU Dublin Executive Team
• Diversified funding streams via the development of a commercial strategy

County Dublin, Ireland

- Supervised staff on a day-to-day basis (delegating, monitoring compliance with tasks)- Trained staff in adhering to correct food safety & sanitation procedures (HACCP standards) as well as the importance of preventing biological, chemical and physical hazards.- Improved all measurable KPI’s (store reviews, daily sales, customer satisfaction surveys.

Dublin, County Dublin, Ireland

- Independently sourced a 3-month placement during summer of 3rd year of University course- Assisted scientists and pathologists in achieving optimal patient outcomes (via processing the most accurate, precise and reliable test results in the shortest possible time)- Responsible for notable improvements in laboratory KPI’s (improvement in turnaround times.

Dublin, County Dublin, Ireland

- Managed cleaning & customer service staff across entire restaurant (5 floors)- Trained and supervised staff in how to handle essential pre-requisite cleaning tasks.- Maintained HACCP, First-Aid and Manual Handling standards (certificates awarded).- Prioritised customer satisfaction through coaching at self-service kiosks, evaluating customer complaints.