Validate wired and wireless occupancy sensor firmware and system-level operation. Worked with high-profile beta customers to ensure implementation success. Provide level 3 support to resolve customer issues.Wired and Wireless AI Sensor testing:• Execute system-level tests by validating on-sensor firmware, gateway transport, and cloud management portal.• Estimate battery life by measuring overall power consumption using multimeter, oscilloscope, and amp clamp• Perform firmware updates using Python and shell scripts.• Validate firmware updates and apply changes to the production line. Product Implementation and Customer Support:• Implement equipment provisioning and firmware updates at fulfillment warehouse.• Work with installation teams to understand real-world process flow• Make suggestions to alleviate installation difficulties or design shortcomings.• Travel to beta customer sites to perform equipment upgrades.• Inspect customer returns for failure analysis.

Maintained customer experience lab to facilitate product demonstrations, product deployment, and device compatibility testing. Designed and maintained robotic fixtures to automate testing.• QA test preparation, execution, defect logging, and bug fix validation.• User experience lab design and build including network deployment and server configuration• Robotic fixtures built with Arduino and Raspberry Pi platforms• Support sales efforts with product demonstrations, product launch validation, customer escalations, and competitive analysisOptim Managed WiFi and Smartsteeringo Optim Dashboard for monitoring subscriber equipment, connected clients, and activity logo Smart steering client roaming with 11k, 11v, 11ro Compatibility testing with Windows, Android, and Apple deviceso Maintain user experience lab with 50 consumer devices Robotics Fixture Design, Build, and Maintenanceo Automated Ramsey Box- Attenuation test chamber with motorized dooro Client roaming cart with 14 devices.o Networked infrared remote control for cable boxeso Networked turntable for testing Access Point antenna patterno Designed and 3d printed fixture components

Lead test engineer for Real-Time Location System (RTLS) Internet of Things (IOT) sensor, using Bluetooth Low Energy and WiFi. Took product from initial customer demonstration to customer acceptance. Worked with SW, HW, and manufacturing teams to resolve issues.• QA test preparation, execution, defect logging, and bug fix validation• Design, build, and maintain testbed with Cisco, Motorola, EXTREME, and Keysight equipment• Root cause field return units• Resolved technical issues for hardware, radio frequency, manufacturing, and sales teams• Traveled to customer sites when necessary to resolve technical issues and perform field upgrades• Prepared user guides for use in field service, sales demonstrations, and compliance lab testing• Supported sales efforts by configuring and staging devices for customer demonstrations.MPact Platform for Asset Trackingo Prepared test plans and validated functionality for wearable, fixed, Android, and iOS sensor variantso Verified application implementation, battery fuel gauge calibration, and WiFi/BT performanceo Replicated customer sites using Cisco Wireless LAN Controller (WLAN), Cisco Identity Services Engine (ISE), and Radius (Free Radius) to troubleshoot performance problemso Support compliance testing of FCC/ETSI RED regulatory standardsMPact Platform for Mobile Marketingo Verified MPact server installation and configuration on Red Hat and Debian Linuxo Performed MPact (iBeacon) beacon configuration and radio frequency power calibrationo Verification of MPact mobile app over WiFi and cellular networkso Resolved field issues for customer deployments.

Provided consulting services for power generation (wind, solar, combustion turbine, geothermal, and hydro) and transmission projects throughout California.

Performed system performance characterization on virtualization platforms. Conducted testing of new call patch featureWiNG VX 9000 Virtual WLAN Controllero Tested system performance through various virtualization platforms, including VMware ESXi and Amazon EC2o Configured and set up network controllers and switches, access points, and virtualization environmentsAnalog Call Patcho Configured and set up P25 radios, base stations, dispatch consoles, and routerso Collaborated with other testers on equipment setup and test execution

Worked on Motorola ASTRO P25 mobile communications systems. Executed system integration tests and worked with developers to root cause defects. Created custom test scripts lab to screen defective CPUs at manufacturing. Supported FCC compliance testing.