• Answer phones and Resolve customer and drivers’ problems, to ensure on time delivery.• In TMW/AS400, systems. Does loaded and unload, of truck trailer send preplan for next load.• Coordinated with truck shop for scheduling of routine maintenance, and or repairs to damaged equipment (Trailers). Handled Emergency road repairs.• Supervised owner/operators, and company drivers for northwest USA, and western states.• Use Microsoft outlook/excel/word, on a daily basis

• Work with Dock Supervisor, and Dock loaders to ensure LTL freight is loaded in timely manner.• Responsible for weekend Dock, loading and unloading of freight, safely, and timely for City operation.• Set Daily plan for City Drivers routes and supervise 33 city drivers on daily basis. Conduct pre-shift, safety briefing, with drivers and dock personal, to ensure compliance, with osha, federal and state DOT regulations.• Track time critical, and accelerated freight, to meet customer delivery, needs. • Interpret, analyses, schedules, City drivers, on assigned routes. Supervise, union Dock personal, as required by needs of the business.• Ensures correct billing through the use of menu-driven programs.

Work with other depts to escalate emergency repairs; correct orders and tickets, and resolve issues that could cause a negative impact to customer service.Interpret, analyzes, schedules, dispatches, and routes available field forces for the completion of simple and complex customer order/tickets.Clears, updates, and completes customer records. Makes customer contact.Utilizes menu-driven computer graphic mapping systems and monitors service order appointments/customer repair ticket deadlines, deployment status and alerts and coordinates and/or reassigns field forces to avoid jeopardy situations. Ensures correct billing through the use of menu-driven programs.

Primary dispatcher for the Oregon/Washington yards located : Baker City, OR, Pasco, WA, Eugene, OR, Albany,Or. Back-up dispatcher for Wood Village,Or, main yard, with full responsibilities for all on weekends.Coordinated, and scheduled loading of dry bulk chemical, at Portland terminal railroad facility, for paper mills in Toledo,Or, Camas,WA, Albany,Or, Longview,Wa.Supervised 75 drivers, on a daily basis in local area, and 30 drivers in outside yards.Coordinated with truck shop for scheduling of routine maintenance, and or repairs to damaged equipment(Trailers, Bridges, etc). Handled Emergeancy road repairs as needed.Checked Driver daily paperwork, logs, bill's of lading, mileage(intra & interstate) for accuracy, and violations.Assigned, drivers, equipment( truck, trailers, fittings,etc), too booked loads, per customer needs. Resolved customer concerns, and problems, with delivery time frame's and different locations.

Answer phones and take orders from H VAC Contractors.Shipping and receiving of H VAC, equipment, parts, fittings etc.Purchasing of special parts/equipment for major accounts.Entered quotes for product line of Bard wall-mount a/c and heating unit.

Dispatch All Service tech, install tech's.Order all stock for warehouse. All stock for tech parts supply's.Daily use of Microsoft, word, Excel spreadsheet, and Company computer program to dispatch techs.On Call after hours dispatcher/supervisor, nights and weekends

Answered phones and took orders from customers for loads of chemicals. Supervised owner/operators, and company drivers for northwest USA,and 14 western states. Used Microsoft Excel Spreadsheet, Word, Fleet-man Truck Tracking System.On Call after hours dispatcher/supervisor, nights and weekends

Answered phones took orders from customers for all oversize and over weight loads in Portland Seattle/Tacoma area.Checked driver payroll/Customer Billing.Used Microsoft Excel spreadsheet, Word, and company Dispatch Program

Answered phones and took orders from customers for petroleum products delivery. Monitored 40 keep full locations in the Oregon area. Supervised all drivers on a daily basis. Used Microsoft Excel Spreadsheet, Word, Ibm System 36 Billing Program

Primary back-up to Commercial Dispatcher Supervisor, Residential, Lube Oils and Service dispatchers with full responsibilities for all duties for each position. Responsibilities include, but not limited to: price quotes to customers for fuels and lube oils, price all commercial fuel loads, prepare residential and commercial routes for 20 drivers, check in drivers and drivers logs, maintain a working inventory and order all drivers supplies and safety equipment, as needed for on-board truck use. Coordinate with truck shop for maintenance of equipment and trucks. Answer incoming calls, provide customer service and solve problems for personal and business account holders.

Answer customer calls, dispatching tow trucks for the Tr-county area, problem solving,giving quotes for releasing vehicles, computer entry and updating, handling paperwork for vehicle storage, impounds, and releases. Resolve customer complaints

Answering customer calls, dispatching cabs via Multiplex Radio, equipment. Switchboard operation, quoting fares and delivery coast, receiving and resolving customer complaints.