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Brian Fu Email & Phone Number

Director of Process Excellence, Strategy and Enablement at Salesforce
Location: Markham, Ontario, Canada 17 work roles 1 school
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Director of Process Excellence, Strategy and Enablement
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Markham, Ontario, Canada
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Brian Fu is listed as Director of Process Excellence, Strategy and Enablement at Salesforce, a with 46706 employees, based in Markham, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Brian Fu.

Brian Fu previously worked as Director of Process Excellence, Strategy & Enablement at Salesforce and Executive Director (ED), Technology Business Services Senior Manager at Wells Fargo. Brian Fu holds Bachelor Of Electrical Engineering & Management, Electrical Engineering from Mcmaster University.

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About Brian Fu

• I'm a dynamic and collaborative thought leader with over two decades of expertise in driving successful technology initiatives. My focus areas include IT Portfolio Delivery & Management, Governance, Risk & Compliance (GRC), Digital & Process transformation and Software Delivery• I specialize in translating strategic goals into tangible results that enhance operational efficiencies, simplify processes, and mitigate business and technology risks• As a proven communicator, I excel in conveying complex technical issues and proposing solutions to all levels of management• I rapidly adapt to new roles, establishing collaborative relationships with key stakeholders to foster cross-organizational trust• My leadership style builds high-performing teams through inspiration and intentional mentorship, ensuring employee engagement and talent retention• Thriving in dynamic environments with diverse challenges, I am always ready to tackle exciting new opportunities with a sense of urgency and action.LEADERSHIP COMPETENCIES: Business & Digital Transformation | Cross functional collaboration | Strategic planning | Change management Budgeting & Forecasting | Acquisition, Integration and Divestitures | Team Development & Mentorship | Managing Off-shore teams | Software Development | Lean Six Sigma Black BeltTECHNOLOGY GOVERNANCE, RISK & COMPLIANCE (GRC) EXPERIENCE:Identity Access Management (IAM), Data Protection, Vendor Software End-of-Life, Cloud Security, Vulnerability Patching and Remediation, Network Controls, Application Logging, Static & Dynamic code scanning (SAST/DAST), Records Management & Destruction, Business Continuity/Disaster Recovery PlanningINDUSTRY EXPERIENCE:Commercial Finance ( Equipment Finance, Vendor Finance ) , Consumer Finance ( Credit Cards ) , Healthcare and Energy

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Salesforce
Salesforce
Director of Process Excellence, Strategy and Enablement
san francisco, california, united states
Website
Employees
46706
AeroLeads page
17 roles

Brian Fu work experience

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Director Of Process Excellence, Strategy And Enablement

Markham, On, Ca

Director Of Process Excellence, Strategy & Enablement

Toronto, Ontario, Canada

Executive Director (Ed), Technology Business Services Senior Manager

Mississauga, Ontario, Canada

Within the Commercial & Corporate Investment Banking Technology organization (CCIBT), I led a team of 7 direct and 10 indirect project managers to manage the inventory, execution and reporting of all IT work from intake to deployment for 800+ applications . Completed 20,000+ app level deliverables across 250 events from 2021-2023ACHIEVEMENTS: 1. Digital Transformation:- (2022-2023) Streamlined 90% of IT shared services teams (Risk/Enterprise/Engineering) to use one intake process and platform (JIRA) when sending IT work to app teams. Process gives app teams visibility to their entire book of work so that they prioritize, plan capacity and complete deliverables on time- (2021-2023) Led app teams to successfully incorporate new Enterprise Pipeline code scanning tools and automated deployment tools to streamline SDLC process and keep code safe and secure- (2001) Successfully migrated the intake/tracking of IT compliance projects from a legacy system into JIRA which is the strategic Agile workflow tool for Wells Fargo going forward2. Technology Governance, Risk & Compliance (2021-2023)- (Identity Access Management IAM) Supported app teams in implementing strict developer segregation of duties rules. Validated that app teams wrote user access & entitlement descriptions in ‘Plain Business Language’ to reduce annual access review risks- (Data Protection) Supported applications in implementing data masking, server hardening, synthetic fabrication or custom scripts to ensure that data in lower environments (DEV/TEST) is encrypted- (Records Mgmt) Validated processes in place for identifying and destroying appropriate data records on a monthly basis. Worked with teams to identify/classify unstructured data to avoid data over-retention- (App Monitoring) Onboarded cloud apps to utilize Spunk App logging to reduce cybersecurity risks. Onboarded apps to AppDynamics to monitor for hardware, network and database performance issues

Jan 2021 - Dec 2023

Vice President (Vp), Technology Business Services Manager

Mississauga, Ontario, Canada

- Within the Commercial Banking & Lending Technology (CLBT) organization, I led a team of 7-10 project managers to support and ensure teams responsible for 300+ applications executed on critical regulatory programs in the following areas of technology: Data protection, Access management, Cloud security, App monitoring, Tech end-of-Life and Vulnerability remediation. - Led and supported application team adoption in utilizing the Enterprise DevOps toolchain (Jenkins) as part of the company’s CI/CD ( Continuous Integration/Continuous Delivery) programACHIEVEMENTS:1. Transformation: - Established operational mechanisms and cultivated cross-organizational partnerships to drive Compliance execution mindset across CLBT IT organization- Collaborated with application teams and Engineering shared service team in 2019 to plan and solve the challenge of moving 200 applications to utilize the Enterprise Pipeline toolchain (EPL) as part of the company’s CI/CD (Continuous Integration / Continuous Delivery) DevOps initiative. Led 200 app teams to successfully adopt EPL for SDLC workflow at the end of 20202. Technology, Governance, Risk & Compliance:(Data Protection) Collaborated with application owners and Enterprise database teams to establish strategy and roadmap of protecting data in lower environments for 275 application within 3 years. Led 38 applications to encrypt their ‘Data at Rest’ between 2019-2020 - (Vulnerability Management) Led app teams to remediate 99% of all identified vulnerability defects (Patching, Tech Currency,JAVA,Middleware,Configuration Drift) within SLA. This equates to 45,000 defects remediated annually from 2019-2020- (Access Management) Worked with platform teams to manage Service/Non Human Account governance (password rotations)

Jan 2019 - Dec 2020

Vice President (Vp), Technology Business Services Senior Consultant

Mississauga, On

Following the sale/closing activities of GE Capital Canada, I transferred to Wells Fargo effective Mar 1, 2018My responsibility in this role was to assess and evaluate the 500+ systems within the Wells Fargo Commercial Banking & Lending Technology (CLBT) technology organization to:- Simplify/Consolidate processes across similar Product lines- Shutdown or consolidate similar systems to reduce technology costs without material impact to day-to-day business operationsAchievements:- Implemented execution, tracking and oversight process which eliminated 60+ systems in 2018 resulting in $9MM in annual cost saving going forward- Due to promotion to a new role in 2019, I successfully transferred execution framework and responsibilities to another team who was able to eliminate another 60+ systems in 2019

Mar 2018 - Dec 2018

It Director - Canada

Mississauga, On

In 2015/2016 ... The GE Capital Canada business (~$7B in assets) was split up and sold to three different buyers ( BMO, Wells Fargo and Canadian Western Bank ). As the Canada IT Leader of GE Capital, my job was to lead the remaining Canada IT teams ( ~30 FTE/Developers ) in:1. Supporting 15+ GE Capital Canada systems up in a multi-buyer environment as per the TSA ( Transition Services Agreement ) under they are transferred over to their respective buyers2. Work with various IT and Operational parties in determining the best way to transfer systems, data and processes accurately and completely to buyers3. Continue to reduce IT Infrastructure and services spend by ~$2-3MM annually as the business winds downWhen all technology components of GE Capital Canada were shut down/decommissioned, I transferred to Wells Fargo Canada as part of the saleACHIEVEMENTS:2018- All GE Capital Canada closing activities completed ( Feb 2018 )2017- Completed transfer of systems/data/assets to Wells Fargo Canada (July 2017)- Completed transfer of systems/data/assets to BMO (Sept 2017)- Shutdown all remaining GE Capital offices in 2017 ... ~$0.6MM/year in savings- Transferred 6 GE FTE throughout 2017 to buyers without any disruption to services to GE and buyers of the business- 0 employee turnover in 2017 despite the business winding down2016- Executed all IT deliverables to close $350MM sale of Franchise Canada business to Canada West Bank (July 2016)- Executed all IT deliverables to close $33B Equipment Finance Canada business to Wells Fargo- Shutdown ~10 GE facilities in 2016 ... ~$1.2MM/year in savings- Moved 8 GE FTE to buyers ... while maintaining all system/service SLA (service level agreements) for GE and buyers of the business- 0 employee turnover in 2016 despite a challenging work environment due to the sale

Mar 2016 - Feb 2018

It Director - Vendor Finance & Operations

Mississauga, On

Led a team of 18+ project managers, business analysts and programmers in developing IT solutions to support the entire GE Capital Canada business from a wing-to-wing perspective (i.e., Deal originations --> Credit adjudication--> Pre-audit --> Booking & Funding). My stakeholders were the Vendor Finance Canada team ( from a commercial perspective) and the Operations team (Canada-wide) for all back office activities/processes.ACHIEVEMENTS:2015- Onboarded 2 new programs .. ~$10MM/yr in incremental vol. for 2016 onwards- Led efforts to transfer assets across system resulting in a one-time tax benefit of ~$15MM in 2015- Automated manual tasks in Operations resulting in 800+ hours of capacity being freed up- Presented "Technology" overview to potential buyers of GE Capital business throughout 20152014- Onboarded 3 new dealer programs ... ~$25MM/yr in incremental vol. for 2015 onward- Freed up $0.2MM/year of Commercial and Operations capacity via IT automation or use of 3rd Party risk services- Continued to expand "Touchless Auto-Decision" capability for Canada by adding in Smart Search logic ... ~2000 hours of Credit capacity saved/year (equivalent to ~1 headcount/year)2013- Supported Vendor Canada efforts to increase market share of RICOH program to 60% in 2013 ( up from 50%) by automating buy-out calculations to increase customer stickiness- Continued to implement B2B solutions for GE Capital Canada's key Office Imaging programs to drive $10-$15MM in incremental volume for 2014 onwards- Led IT and business teams in LEAN'ing down to one OTR (Order-to-Remittance) process/system and then automating manual activities ... ~5 headcount of capacity (~$0.3MM) was freed up to be redeployed or to handle additional surge volume- Built IT framework and foundation for "Touchless Auto-Decision" for GE Capital Canada ... New strategy will allow 35-40% of incoming credit applications to be decisioned automatically

Jan 2013 - Mar 2016

It Director - Vendor Finance

Mississauga, On

Led a team of 10+ project managers, business analyst and programmers in developing IT solutions to support the Vendor Finance commercial teams in growing incoming volume as well as reducing back office costs by automating manual activities.ACHIEVEMENTS:2012- Drove $15MM in incremental volume for Vendor Canada business by developing IT enhancements that improved customer's "ease of doing business" with GE (e.g., improved self-service capability, automated data flows from GE systems to customer's systems via a direct B2B interface)- Freed up $0.3MM/year in Operations capacity by automating manual activities within the Booking/Cash/Asset Management areas with technology solutions2011- Onboarded new Ritchie Brothers Financial Services (RBFS) program onto GE Capital Canada platform via a direct B2B interface ... RBFS has resulted in annual booked volume of $20-$60MM from 2012 onward- Automated key manual touches in deal booking process via IT enhancements ... Enhancements allowed 30% of Vendor deals to be booked in less than 8 minutes (baseline = 30 minutes) - Supported Canada-wide IT efforts to eliminate three legacy systems by migrating assets from other GE Capital Canada segments (e.g., Direct Finance) to Vendor's IT platform ... Elimination of legacy systems resulted in $11MM in annual costs savings going forward2010- Eliminated 30+ manual touches in credit decision process via IT automation ... Automation resulted in 550 hours of manual credit work being saved per month and also allowed 20% of incoming deals to be decisioned in less than 5 minutes- Led IT teams in migrating $3.5B in Canada assets off an expiry mainframe to GE Capital's strategic platform for North America ... Migration resulted in 2 legacy system being eliminated and reduced the number of critical business processes from 14 to 7

Jan 2010 - Dec 2012

It Program Manager - Ito (Inquiry-To-Order) Platforms

Mississauga, Ontario, Canada

In this role, I led a team of 7+ project managers, business analyst and programmers in migrating data and developing enhancements to GE Capital Vendor Finance Canada's customer-facing originations and credit decisioning platform "Interactive Servicing System (ISS)" Achievements:- Led IT teams in migrating $270MM in assets off 3 legacy systems to one local Canada system ... Migration resulted in $0.5MM of cost savings/year from 2010 onward- Transitioned IT development/support model from a 1-vendor on-shore model to a multi-vendor onshore/offshore model without adverse impact to project execution ... Change resulted in $0.3MM cost savings/year for 2010 onwards

Aug 2009 - Dec 2009

It Program Manager - Acquisitions & Integration

Mississauga, On

In this role, I Led IT integration efforts for the Citi Canada acquisition by migrating dealer programs (Bobcat, RICOH, Bell) data from Citi Legacy systems to GE Canada systemsSummary of Deliverables:- Successfully led technology and business teams in migrating all Citi programs to GE systems which added $90MM+ in incremental annual deal volume to GE Capital Canada- Integation efforts helped GE Capital realized a one-time cost savings of ~$3MM due to elimination of legacy Citi Canada systems

Dec 2008 - Jul 2009

Senior It Project Manager

Various: Norwalk(Ct), Missisauga(On)

Led projects related to credit card enhancements for Canada programs (e.g., Walmart) as well led technology sourcing and system design for a new GE Money Trust Company financial institution for Canada.ACHIEVEMENTS:2008- Decommissioned GE Trust Company as part of GE Money Canada divestiture (~$1MM/annual cost savings)- Led teams in operational/system closure of 8+ credit card programs ($15MM in assets) as part of GE Money Canada divestiture 2006-2007- Led IT teams in producing deliverables related to the successful granting of a Trust Company charter in Canada by OSFI ... Trust designation allowed GE Money Canada to offer banking products (HELOC, LOC, Deposits) and be eligible for various tax benefits- Assessed/selected Banking platform for new GE Money Trust Company- Developed IT DR/BCP plans and remediated regulatory (SOX404, Basel) issues for Canada as the IT Controller for Canada

Jun 2006 - Nov 2008

Ge Corporate Audit Staff (Cas) - Associate

Various: Milwaukee(Wi), Los Angeles(Ca), London(Uk), Munich(De), Fairfield(Ct)

Corporate Audit Staff (CAS) is the premier organization within GE for personal and professional growth, developing leaders across the functions through extensive training and practical audit leadership roles. CAS operates in a fast-paced and highly critical environment with direct visibility to the GE board of directors and scrutiny from external regulators. CAS is responsible for audit coverage in over 160 countries and over $150B of revenue. Participants conduct comprehensive reviews of GE businesses, including financial reporting, risk management, compliance and acquisition integrations/dispositions.Audit Summary:- GE Corporate (System Audit / Sourcing Systems) - Fairfield, CT, USA (01/06 to 06/06)- GE European Equipment Finance (IT Audit/Leasing Systems) - Bristol, UK (09/05 to 12/05)- GE Healthcare - (Amersham Acquisition Audit) - Amersham, UK (07/05 to 08/05)- GE NBC Universal (IT Audit / Royalty Systems) - Burbank, CA, USA (05/05 to 06/05)- GE Reinsurance (Sarbanes Oxley/IT Audit) - Kansas City, MO, USA (09/04 to 12/04) - GE Healthcare (GL Consolidation Audit/Rev Rec.) - Milwaukee, WI, USA (05/04 to 08/04)

Jun 2004 - Jun 2006

Ge Digital Technology Leadership Program (Dtlp)

Ge Industrial Systems ( Now Ge Vernova )

Various: Markham(On) , Plainville(Ct)

DTLP is a two-year program with four rotational job assignments focused on top GE IT initiatives. Program members lead by doing—gaining real-world experience by working on important and challenging projects alongside some of the brightest minds in the world.Assignment Summary (within GE Industrial business):- GE Industrial Systems (Project Manager/ORACLE ERP) - Plainville, CT, USA (07/03 to 02/04)- GE Industrial Systems (Project Manager/PLM software) - Plainville, CT, USA (01/03 to 06/03)- GE Digital Energy (Project Manager/SIEBEL CRM) - Markham, ON, Canada (07/02 to 12/02) - GE Digital Energy (Web Development/eBusiness) - Markham, ON, Canada (01/02 to 06/02)

Jan 2002 - May 2004

Applications Developer ( Summer Intern )

Markham, On

May 1999 - Aug 1999

Automation Systems Engineer ( Summer Intern )

Bpb Westroc ( Now Certainteed )

Mississauga, On

May 1998 - Aug 1998
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What company does Brian Fu work for?

Brian Fu works for Salesforce.

What is Brian Fu's role at Salesforce?

Brian Fu is listed as Director of Process Excellence, Strategy and Enablement at Salesforce.

Where is Brian Fu based?

Brian Fu is based in Markham, Ontario, Canada while working with Salesforce.

What companies has Brian Fu worked for?

Brian Fu has worked for Salesforce, Wells Fargo, Ge Capital, Ge Capital Canada, and Ge Money Bank.

Who are Brian Fu's colleagues at Salesforce?

Brian Fu's colleagues at Salesforce include Leslie Kramer, Shravan Kumar Das, Jim Jack, Jorge Collado Mendiola, and Adam Mccallum.

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What schools did Brian Fu attend?

Brian Fu holds Bachelor Of Electrical Engineering & Management, Electrical Engineering from Mcmaster University.

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