Brian K. Johnson Email & Phone Number

Muncie, Indiana, United States

United States

Fishers, Indiana, United States

10330 N. Meridian Street, Indianapolis, In

Duties:• Created strategic business/marketing plan along with marketing and brandingmaterials• Established service line strategies, benchmarking processes, set realistic andmeasurable operational and financial goals• Implemented internal Marketing and customer satisfaction programs andmonitoring.• Established comprehensive Project Management System• Generation of policies and procedures• Risk management & corporate compliance assessment• Developed strategic sales and marketing support plan• Conducted market and competitive analysis & GAP analysis• Operational oversight; support staff recruitment, contracting• Executive level presentations and client agreement negotiations• System education and collaboration for new service line launch• Chaired corporate business development system team. Evaluated current clientcontracts, ranked & value graded client lists, created business model decisionmatrix to guide teams in evaluating renewal agreements• Created web-based client management system for all service lines

Indianapolis, Muncie, Indiana

Duties:• Directed multi-site operations; hiring, on-boarding, staffing evaluations, continualeducation initiatives• Conducted due diligence and acquisitions • Implemented and trained on new electronic communication systems both hospitaland clinic settings• Director of project management initiatives• Fostered a growth culture through executive and staff level champion planningsessions• Directed budgets, P&L• Established and conducted monthly operational review meetings to monitor andtrack trends• Negotiated contractual agreements• Revenue cycle oversight including: information technology, client services,EMR systems, customer access management, staff training, coaching,profession development, process improvement, ICD9-10/CPT codinganalysis, multi-site and multi-group management, service line strategy,detailed revenue cycle project strategy, monthly meeting/presentation withboard of directors and c-level management, informatics

Indianapolis, Indiana Area

Duties:• Specialized in customer analytics, messaging and ROI lift for Fortune 100-500corporations. [AT&T, Indianapolis Motor Speedway, IVY-TECH, Angie’s List,Defender Direct, Certa-Pro, California Closets]• Developed entire sales staff, systems and CRM processes• Developed sales and marketing strategy—lead generation• Directed all customer projects through a comprehensive project managementsystem• Developed corporate strategic plan for selling specific service lines that no longermet the five year business model• Reporting business trends and analytics• Developed customer profiles for client national markets• Directed sales and marketing staff with operational oversight

Louisville, Kentucky Area

Duties:• Directed strategic business development initiatives for 436 national Centers, helping to generate $4.5 billion dollars in annual gross revenue• Provided operational oversight of 89 national physical rehabilitation & wellness clinics, generating a 300% lift in revenue• Designed key service lines around local referral channels, producing superior outcomes for markets served• Met and exceeded referral source service and outcome expectations• Co-authored Build It! A patient and family-centric sales/marketing training program• Co-developed family/patient education program, produced in a DVD format for managing realistic, clinical outcome expectations

Bachelor’S Degree, Business: Sales And Marketing

Activities and Societies: Ball State University Singers, Goodwill Ambassadors for the State if Indiana Member, Lambda Chi Alpha Intern.

Bs, Marketing