Initiate and support Regional and Global Marketing initiatives on a store levelThrive in a small team of creative individuals, utilizing many different backgrounds and talents to create intriguing marketing material to support company cultureCreate engaging social media content, mainly video, to drive sales through theater and excitementCommunicate and organize outside vendorsCreate events in store and in local community

Specialize in product knowledge and demonstration to increase sales and awarenessConceptualize and produce marketing video strategies with a focus on social mediaHandle posts for Facebook, Instagram, Twitter, and YouTube to communicate with community and bring in new customersCreate a dialogue with customers to increase follows online and, in turn, store traffic

Exceeded expectations through excellent customer serviceWorked in a small diverse team to create a great guest experienceInnovated food service initiatives to streamline daily processes

Utilized PMS to create and manage transient and group guest reservationsCoordinated with F&B, Conference Services, Housekeeping, and Engineering Departments to ensure guest satisfactionChecked out the in and out time of all customers timely and well-mannered Created database of customer which include customers address, mobile number etcMaintained the office area and desk clean and neat to facilitate the customers.Managed the customers related tasks such as giving room, taking cash, provide customers requirement etc.Operated shuttle for timely guest transportation in the area

Guided guests during corporate events making sure they had a great experience in the park Implemented a new ticketing system to increase guest flow by twenty-five percentWorked in a strong team environment to keep guests satisfied and team members enthusiastic

Decreased ship turnover time by twenty percentMoved into a key holding and semi-supervisory position within two monthsPerformed to the best of my abilities accepting all responsibilities without questionReceived no disciplinary action