Technical Program Manager
Current- As a Technical Program Manager at Applause, I led the implementation of concurrent processes and templates, resulting in a 30% increase in work productivity.
- Managed project costs and deliverables, consistently meeting or exceeding margin goals
- Coordinated with international teams for seamless collaboration across different time zones
- Acted as a point of contact for all escalations and collaboration regarding future launches
- Facilitated all launches under an umbrella project, ensuring processes were being followed by all teams involved
- Studied trends, which ultimately led to making necessary course corrections and delivered comprehensive reports to stakeholders