Technical Program Manager
CurrentAs a Technical Program Manager at Applause, I led the implementation of concurrent processes and templates, resulting in a 30% increase in work productivity.• Managed project costs and deliverables, consistently meeting or exceeding margin goals• Coordinated with international teams for seamless collaboration across different time zones• Acted as a point of contact for all escalations and collaboration regarding future launches• Facilitated all launches under an umbrella project, ensuring processes were being followed by all teams involved• Studied trends, which ultimately led to making necessary course corrections and delivered comprehensive reports to stakeholders