Financial Services Specialist
Current- Manage relationship with a Multi-State Law Firm
- Prepared and delivered a Monthly Business Review
- Developed several weekly meetings with the vendor for areas of process improvement
- Evaluate both Vendor and agent performance and develop solutions for efficiency
- Facilitate weekly meetings with agents that support my vendor to discuss performance
- Oversee entire training process for all new hires, working with internal resources tostreamline this processReplevin Specialist - Intermediate