• Works collaboratively with the Artistic Director to ensure that the company will accomplish all of its institutional goals• Provides management and oversight for day-to-day operations including operating and maintaining the theatre’s facilities – theatre; box office; public bar, concessions and picnic grounds; parking lot and grounds; and staff residential units, cafeteria and lounge• Collaborates with the Artistic Director and the Board on short and long-term strategic planning in general and for fundraising, audience development and operations in particular• Creates and implements strategies to achieve earned and contributed income goals• Collaborates with the Artistic Director and Board to develop and approve the company’s annual operating budget• Oversees financial management and controls including the development, implementation, monitoring and reporting of annual operating budget and capital fund activities• Actively participates in all fundraising activities including donor solicitation, special events planning, attending all public events• Collaborates with the Artistic Director in the hiring of senior level staff. Handles all matters pertaining to labor relations and the underlying agreements as needed, and represents the Foundation at tri-annual bargaining sessions• Works closely with and is accountable to the Board of Directors for financial and day-to-day operational activities• Attends all Board and appropriate committee meetings. Works with the Board President to set agendas and facilitate the work of the Board• Represents and promotes Peninsula Players Theatre in regional and national theatre circles and at the community level through board and panel services, public speaking, attending local events and general networking

• Planned, developed, directed, administered, and monitored the day-to-day operations of the Cana Island, Gills Rock & Sturgeon Bay facilities• Responsible for full financial planning and management of the Museum’s three facilities• Oversaw exhibit scheduling, programming, membership, educational programming and volunteer support• Implemented collection management policies; works with curator to prioritize collections projects; ensured collection was maintained and that exhibits were appropriate, attractive and realistic• Supervised, planned, coordinated, and assigned the work of others; developed their potential, monitored and evaluated their performance and work output to maintain efficiency and quality of work; oversaw employee grievances and discipline proceedings• Responsible for all marketing and public relations activities

• Made redundant due to acquisition by Monster.com (mass dismissal due to closure of Geneva headquarters)• Responsible for all pan-European marketing including advertising, offline and online direct marketing, conception of viral marketing campaigns (within the law) and overall strategy and implementation• Created new print communication materials for use at tradeshows and as part of the sales process• Organized and successfully operated Jobline’s booth at the 2000 EAPM conference in Geneva• Indirectly managed workload for 9 marketing managers• Managed marketing reports via the data warehouse and made modifications and enhancements with the technical team based on needs

• Resigned position due to pending bankruptcy announcement• Took over the duties of the European Director of Marketing upon his resignation in July 2000• Managed budget of $7 million for pan-European Sales & Marketing organization• Responsible for all pan-European public relations, including vendor management, European messaging, press releases, analyst relations, etc.• Primary responsibility for content management of European Intranet site• Responsible for European advertising including creative, vendor management and post-campaign analysis• Successfully managed all public relations activities surrounding sponsorship of EURO 2000™

• Proactively seeked out client requirements for account development, retention, growth and enhancement and provided marketing, operational and technical input to achieve goals within budget and schedule guidelines.• Evaluated, recommended or executed/implemented more effective workflow, team interface or technical processes to stay competitive, alleviate workload, streamline or bring better quality, service or price to clients. Justified via research, measurements, quality standards and benchmarking.• Primary client contact with client’s marketing and IT team to insure program success both from a marketing and systems standpoint.• Primary responsibility for the development of marketing, promotional and bonus concepts to keep the Belgacom Mobile loyalty program exciting and attractive to members whilst reducing churn. This included analyzing the results of the program on an on-going basis as well as promotion to promotion.• Assisted Vice President – Europe, with “Request for Proposals”, concept definition and launch of all potential new telecommunications clients and their marketing needs/requirements throughout Europe.

• Assured cost-effective, smooth operation of programs resulting in satisfied clients and repeat business.• Strategized with account executives to develop the most effective and profitable program. Included participation in sales proposals to prospective clients to discuss operations and demonstrate our client-server application for registration and to discuss its architecture, usability and viability for each client.• Extensive client interface at all levels within the client’s organisation. Including sole point of contact with all clients.• High influence on costs, sales and increased profits. Made recommendations for profit guidelines in conjunction with event management.• Managed registration on-site for all of Microsoft’s large events including Tech Ed (12,000 participants), Windows Hardware Engineering Conference (6,000 participants), and the Professional Developers conferences (10,000 participants).

• Managed call center, which received roughly 300,000 calls annually.• Managed up to and including 110 full-time employees.• Responsible for projecting call volumes, service level requirements, hiring/firing of staff, ACD technology• Primary client contact for all call center and operations’ issues.• Managed registration on-site for all of Microsoft’s large events including networking or PCs, database back-up procedures and generating ad hoc reports at the client's demand.