Brian Kenner Email & Phone Number

I am an innovative and influential IT Director with experience developing and leading teams to deliver technical support to hospitals, achieving desired business objectives. In addition, I have a strong focus on Customer Success - building strong relationships with clients across the United States and becoming an advocate for them with any organization or vendor that I am aligned with. Extensive application support experience with MEDITECH and other Client Server applications. Along with this application support experience comes a working knowledge of infrastructure, working collaboratively with infrastructure teams to ensure the applications I am responsible for function as optimally as possible. While I have been in leadership positions for the last 10+ years, I have very much continued to be a working manger involved in the day-to-day, hands-on support of customers. As major Incidents occur or one of my team members encounters something significant, I roll up my sleeves, dive in, and successfully resolve the issue as my Servant Leadership background would necessitate. I have a proven record of coordinating project teams, advising clients, recruiting staff, assigning tasks, implementing new technologies, and collaborating with managers. In addition, I have exceptional skills at building rapport and relationships with customers, as well as becoming an advocate for them within my organizations. The bottom line is that I am known for leadership, customer success, program management, project management, computer proficiency, analytical thinking, and problem solving. I am committed to creating a culture of excellence, quality, service, and profitability.