Accomplished young professional with a diverse background in sales, customer success, operations, and team management. Proven expertise in optimizing business operations, streamlining processes, and enhancing customer experience.
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Import SpecialistSeaways (K) Ltd Mar 2024 - PresentNairobi County, KenyaOversee car imports sales and related customer care operations to ensure optimal sales efficiency and maximize on profits. Maintain regular contacts with potential clients with interest in procuring cars and offer regular deals to them. Maintain a list of new and existing customers and regularly discuss business opportunities with them.Interact with customers to identify their requirements and assist them in selecting cars that meet their specifications. Processing clients orders to ensure timely delivery of purchased units. Set sales objects and ground plans for achieving set targets. Lobby to secure contracts for supply of vehicles to businesses and organizations through direct sales or tendering. -
Sales Operations CoordinatorCarhoot App Nov 2022 - PresentNairobi County, KenyaOptimized business operations by managing logistics, resource allocation, and process streamlining.Maintained an organized and productive office environment while playing a pivotal role in Quality Assurance for a mobile app.Streamline and enhance the sales process to maximize efficiency and productivity, ensuring seamless transactions and customer satisfaction.Maintain accurate sales data, generate reports, and provide insights to support informed decision-making and sales strategy development.Build and maintain strong relationships with external sourcing teams ,overseeing vehicle supply quality, ensuring availability and proper tracking to meet customer demand and sales targets.Contributed significantly to business development initiatives by identifying and pursuing new tender opportunities aligned with the company’s strategic objectives, collaborating cross-functionally to ensure our bids addressed all unique requirements while monitoring and managing all documentation through the entire tender lifecycle. -
Customer Experience AssociateCarhoot App May 2021 - Nov 2022KenyaLed efforts to enhance Customer Experience through innovative strategies.Provided prompt and effective customer support, addressing inquiries and resolving issues.Offer expert guidance on product and service offerings, assist in sales processes, and nurture leads to drive sales growth.Actively engage with customers, build and maintain relationships, and cultivate a positive brand image to foster customer loyalty and satisfaction.Collect and analyze customer feedback, identify trends, and collaborate on improvements to enhance products, services, and overall customer experience. -
Vendor & Partner Services AssistantCarhoot App Sep 2020 - May 2021Nairobi County, KenyaEstablished strategic partnerships, built and led high-performing service provider teams, efficiently onboarded new vendors and partners by overseeing documentation, agreements, and compliance checks.Foster and maintain strong relationships with vendors and partners, serving as a primary point of contact and addressing concerns.Monitor vendor and partner performance, establish metrics, and collaborate on improvements to ensure operational success. -
Creative DirectorThe Starz Events Solutions Aug 2013 - PresentNairobi,Kenya.Pioneered captivating event themes and innovative marketing strategies, orchestrated diverse events with flawless execution, managed logistics, conducted audience research, produced engaging content, maintained a strong social media presence, strategically advertised on social platforms, optimized event profitability, analyzed feedback for continuous improvement.
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Legal Practice InternCarhoot App Apr 2018 - Sep 2018Nairobi County, KenyaEnsured legal compliance by conducting thorough legal research on relevant laws and regulations, including those related to transportation, data privacy, and consumer protection.Assisted in developing and implementing compliance strategies to mitigate legal risks associated with the startup's operations.Reviewed and drafted contracts on agreements with service providers, vendors, and partners while negotiating favorable terms.
Brian Kimani Skills
Brian Kimani Education Details
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Business Administration And Management, General
Frequently Asked Questions about Brian Kimani
What company does Brian Kimani work for?
Brian Kimani works for Seaways (K) Ltd
What is Brian Kimani's role at the current company?
Brian Kimani's current role is Business Development | Event Management.
What schools did Brian Kimani attend?
Brian Kimani attended United States International University - Africa, University Of Nairobi.
What skills is Brian Kimani known for?
Brian Kimani has skills like Marketing Strategy.
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Brian Kimani
Full Stack Developer | Javascript | React | Node.Js | Mongodb | Cloud Computing | Agile | Devops EnthusiastNairobi -
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BRIAN KIMANI
Microsoft Dynamics 365 Business Central (Al) | Microsoft Dynamics Navision Developer | Application Support Analyst | Data AnnotatorNairobi County, Kenya -
Brian Kimani
Devops Engineer | Ai-Driven Automation Specialist | Bridging Development, Operations, And IntelligenceNairobi
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