Brian Kix Email & Phone Number

Bridgeport, Connecticut, United States

New York, United States

In this role, I maintained close collaboration with a support team of four district leaders for establishing and executing short / long-term sales goals, personnel structure, and profitability strategies.I also established developmental paths for leadership which played a key role in achieving KPI goals and demonstrating commitment to success for the team.It was my duty to increase district leaders' effectiveness and skill sets after evaluating each individual. I was responsible for creating and executing loss prevention strategies to minimize preventable losses caused by inadvertent / deliberate human actions.Moreover, I maintained seamless communication among stores and operations by simplifying communicated content and implementing daily in-store huddles.Key Contributions:• Resolved potential issues by providing optimal solutions after listening to store teams’ and customers' concerns.• Optimized inventory results by executing plausible, while monitoring quarterly store-driven inventory action plans.• Met and surpassed productivity targets by executing task-based scheduling and assessing the efficiency of in-store processes / training.• Minimized in-store personnel fluctuation by executing planned monthly scheduling, streamlining the interview process, and ensuring people-first culture.• Augmented in-store productivity by 18%, improved sale growth from -5% to +15%, and decreased personnel costs by 1.8% from November 2021 to July 2022.

Bethpage, Ny

During this role, I successfully created a store team leader mentor role to support the development of in-store leadership for determining root causes of under-performance and planning / implementing solutions.It was my duty to develop an advanced interview process focusing on creativity / teamwork for improving onboarding and retention.I maintained close collaboration with purchasing team to plan ad program execution, implement item push programs, and attend industry buying shows for supporting buying teams' goals.I also conducted monthly / quarterly learning workshops for store leadership that assessed store performance developments, achieved 3 - 5 training points, and mixed in team-building activities.Furthermore, I successfully executed new processes / programs to solve profitability shortfalls by reviewing monthly perishable profit & loss results for all stores and departments.Key Contributions:• Managed and streamlined end-to-end store operations for nearly 29 locations with annual sales of $700M.• Coordinated with the HR department to maintain anexcellent working environment for team members by organizing special events together including in-store parties and store team leader softball.• Built customer service scoring system for all stores on the basis of direct / social media feedback.• Executed technology initiatives, such as CB4 and BR Data Cloud for identifying patterns in retail data and approaches to improve in-store sales.

Bethapge, Ny

Here, I was managing, leading, and training 19 store leaders and leadership teams by utilizing a deep understanding of retail operation and management.It was my responsibility to implement a deli professionalism service program by collaborating with the deli coach and boars head, resulting in achieving increased customer satisfaction measured by secret shopper evaluations and feedback.Key Contributions:• Secured company assets by creating standard emergency procedures and implementing a case temperature reporting program.• Enhanced gross-profit results by 2% through the development of the department merchandising program.

Various Locations

Various Locations

Secondary Education Social Science

Education record