-In charge of handling marketing for Botanica+Co-Handled design collateral such as posters, menus, and table standees to promote the products or promotions.-Liaise with different departments to ensure everyone is on the same page and well communicated.-Planned marketing campaigns and executed them accordingly to bring in revenue.-Planned social media content to promote and raise awareness about our brand.-Handled the UMAI booking system to ensure all policy details were… Show more -In charge of handling marketing for Botanica+Co-Handled design collateral such as posters, menus, and table standees to promote the products or promotions.-Liaise with different departments to ensure everyone is on the same page and well communicated.-Planned marketing campaigns and executed them accordingly to bring in revenue.-Planned social media content to promote and raise awareness about our brand.-Handled the UMAI booking system to ensure all policy details were accurate and promotional collateral was current.-Edit and update the website of the latest promotional items using WordPress.-Handle and reply to any inquiries or reviews through social media. Show less

- In charge of handling marketing for Komune Living & Wellness-Handled design collateral such as signage, notices, and TV display notices to ensure guests are well informed of the latest information.-Liaise with different departments to ensure everyone is on the same page and well communicated.-Planned social media content with the agency to promote and raise awareness about our brand.-Organised and planned community events to create a healthy community environment.-Handle… Show more - In charge of handling marketing for Komune Living & Wellness-Handled design collateral such as signage, notices, and TV display notices to ensure guests are well informed of the latest information.-Liaise with different departments to ensure everyone is on the same page and well communicated.-Planned social media content with the agency to promote and raise awareness about our brand.-Organised and planned community events to create a healthy community environment.-Handle and reply to any inquiries or reviews through social media. Show less

- Handle Business to Business (B2B) orders with café clients and maintain good relationships with them.- Ensure all orders are executed well and liaise with the kitchen team and runners.- Accept any possible leads or inquiries for new cafes and conduct research for the latest details and updates in the industry.- Preparing paperwork accordingly using SQL Accounts Software.- Oversee and assist the Front of House Team when needed (Customer Engagement Team and Fulfilment Team).

- In charge of planning, producing, and posting content for Facebook, Instagram, and Tik Tok- In charge of taking photos or videos of our new products, behind the scenes and etc.- To do research for inspiration to post new content.- To edit videos or photos with editing software like DaVinci Resolve, Canva, Snapseed, Adobe Premiere Pro, and Adobe Photoshop

- In charge of handling customer inquiries from all communications platforms.- In charge of liaising with delivery drivers to ensure all cakes are delivered in an orderly manner.- Making sure fulfillment team give the correct items according to customer's order.- To handle any crisis with customers if there are any mishaps or accidents.- To collect feedback from customers on our products and review it with the team.

- Had experience doing administrative paperwork, filing, and showroom inspection with Sales Coordinators.- Had e-commerce training with e-commerce manager and assist in analyzing data.- Had experience working in Marketing &communications to execute video shoots, photo-shoots. hotel decor, social media & reputation management.

- Data entry and invoice creation using QuickBooks.- Execute payment reconciliation for bank transfer and credit/debit card payment to invoices.- Proceed with payment reconciliation confirmation at the end of payment reconciliation

•Communicate with customers when they inquiry•Bake items according to customer's order•Source ingredients and do food costing•Research and develop new flavours in the menu•Handle social media platform•Take good photos of the product to display to customers•Deliver the goods to customer

- Data entry and invoice creation using QuickBooks.- Execute payment reconciliation for bank transfer and credit/debit card payment to invoices.- Proceed with payment reconciliation confirmation at the end of payment reconciliation

- To make sure Front of House (FOH) operations runs smoothly.- Handling customers' orders and making sure it is well executed- Train new staff and ensure they are able to be execute all tasks well.- Execute basic beverage management tasks.- Perform cash reconciliation during the end of service.- Conduct catering events for 30 to 60 pax.

- Data entry and invoice creation using QuickBooks.- Execute payment reconciliation for bank transfer and credit/debit card payment to invoices.- Proceed with payment reconciliation confirmation at the end of payment reconciliation

- To make sure Front of House (FOH) operations runs smoothly.- Handling customers' orders and making sure it is well executed- Conduct catering events for 30 to 60 pax.

- To make sure Front of House (FOH) operations runs smoothly.- Handling customers' orders and making sure it is well executed- Train new staff and ensure they are able to be execute all tasks well.- Execute basic beverage management tasks.- Perform cash reconciliation during the end of service.- Conduct catering events for 30 to 60 pax.

1) Latest Recipe (Buffet Restaurant)Waiter•Serve guests during breakfast and lunch service•Do clearing of dirty plates, cutleries and glasses•Assists guest on getting things that they need such as coffee/tea•Doing preparation for the next service such as polish cutleries, BB plates and plates, Fold napkin, Refill centerpieces items, arrange table according to the floor plan, do table setting for according the the number of paxHost•Greet and welcome the guest to the… Show more 1) Latest Recipe (Buffet Restaurant)Waiter•Serve guests during breakfast and lunch service•Do clearing of dirty plates, cutleries and glasses•Assists guest on getting things that they need such as coffee/tea•Doing preparation for the next service such as polish cutleries, BB plates and plates, Fold napkin, Refill centerpieces items, arrange table according to the floor plan, do table setting for according the the number of paxHost•Greet and welcome the guest to the restaurant•Answer phone calls and receive new reservation for guest or to call guest to follow up on their reservation•Promote Starwood Preferred Guest Loyalty Program (now known as Marriott Bonvoy) to guest and register the guest into the system to get their ID•Assists Cashier during service to perform payment and after service to do closing settlement2) Gastro Sentral (Pub Restaurant)Waiter•Serve guest and give recommendations to guest based on F&B knowledge•Do clearing of dirty plates, cutleries and glasses•Refill guest’s water/wine•Doing preparation work for next service such as polishing BB plate, sharing plates and cutleries after the end of each service, pick up clean napkins and fold napkins and refill and wipe down the centerpiece (Balsamic Vinegar, Olive/Lobster Oil, Pepper,Salt)Bartender•Prepare drinks upon guest’s order such as juices, coffee, tea, milkshakes, wine and draft beer•Make sure the bar is well stocked•Make sure the glasses are washed, well polished and arranged nicely for smooth service Show less

Room Attendant•Attend morning briefing by Housekeeping Housekeeper •Assist senior room attendant to make the bed, clean the toilet, fill up room amenities and arrange customer’s item in a neat manner•Assist senior room attendant to do turn down service for in-house guestPublic Area Attendant•Making sure the public area toilet is clean and presentable to guest on each floor•Cleaning the F&B outlets and event hall•Perform Lift-landing cleaningSupervisor•Perform… Show more Room Attendant•Attend morning briefing by Housekeeping Housekeeper •Assist senior room attendant to make the bed, clean the toilet, fill up room amenities and arrange customer’s item in a neat manner•Assist senior room attendant to do turn down service for in-house guestPublic Area Attendant•Making sure the public area toilet is clean and presentable to guest on each floor•Cleaning the F&B outlets and event hall•Perform Lift-landing cleaningSupervisor•Perform room inspection duty on Vacant Clean Room with senior supervisor Show less