Claims Director
Began as a senior liability claims representative handling third party liability casualty claims in the field. Subsequently promoted to master casualty claims representative and then roles of increasing responsibility in claims leadership. Leadership roles were as follow, ordered with the most recent first. Director – Special Investigations Unit:Led SIU operations in the states of WI, MI, IL, IN, OH, and WV. Associate Director - Casualty Claims:Led seven casualty claims… Show more Began as a senior liability claims representative handling third party liability casualty claims in the field. Subsequently promoted to master casualty claims representative and then roles of increasing responsibility in claims leadership. Leadership roles were as follow, ordered with the most recent first. Director – Special Investigations Unit:Led SIU operations in the states of WI, MI, IL, IN, OH, and WV. Associate Director - Casualty Claims:Led seven casualty claims teams in the states of Michigan and Indiana including those handling catastrophic PIP claims.Claims Administrative Manager:Led claims operations across eight field offices within the great lakes region, and managed a 21.5M operations budget. Special Investigations Unit Manager:Led the fraud investigation team in the states of OH and WV. Casualty Claims Manager:Led the casualty claims team responsible for the states of ME, NH and VT. Show less