Managed support for Dynamics 365 clientsCustom integrations with ERP and other systemsData migrations using kingswaysoft, scribe, smartconnectCustom plugin creation and maintenancePower Automate and Power App development

Managed support for Dynamics 365 clientsBuilt and tested new features for Dynamics 365 client installations

Designed and developed CRM customizations for a variety of industries Designed and developed a CRM to SL Integration product for resale

Managed the Implementation of Dynamics GP 10 and Dynamics CRM 4 within the company. My duties include working with the company's Microsoft Partner to gather requiements and design the system using these products. Dynamics CRM is used to manage the membership of the company's MLS product. Custom xRM modules will be written to perform the management tasks. Workflows were created to streamline the business processes within the company. The xRM and CRM entities will integrate with the company's MLS website. CRM will also be integrated with Dynamics GP via SmartConnect.

Managed the development of internal and external software with a team of 6. Designed and developed Dynamics CRM xRM eCommerce module. The Wilson Store uses Dynamics CRM for the company's product catalog, shopping cart, and order status updates for the customers. As customers browse products on the website, the data is extracted from Dynamics CRM. When the customer adds to a shopping cart, a sales order is built in Dynamics CRM and submitted to Dynamics GP upon completion via the Nolan Integration Bridge.

Designed and developed web applications including a customer community website, corporate and products sites, and promotional sites. Integrated the custom sites into the company's eLearning software and Dynamics CRM. Designed and developed Professional Development Management module for Dynamics CRM for various departments to manage customer training of company products.