• Monitored, evaluated, and reviewed existing processes and procedures and identified new initiatives to gain and grab new opportunities from external airlines and original equipment manufacturers.• Provided system technical oversight for potential RFQ, RFI, and RFP processes.• Spearheaded business operations, promoting a culture of motivation, profitability, and continuous growth.• Prioritized accuracy and efficiency in coordinating business management activities, while maintaining… Show more • Monitored, evaluated, and reviewed existing processes and procedures and identified new initiatives to gain and grab new opportunities from external airlines and original equipment manufacturers.• Provided system technical oversight for potential RFQ, RFI, and RFP processes.• Spearheaded business operations, promoting a culture of motivation, profitability, and continuous growth.• Prioritized accuracy and efficiency in coordinating business management activities, while maintaining meticulous internal records and continuously meeting and exceeding sales quota. Show less

• Managed a team of 25+ cross-functional teams in executing best practices and measuring performance through agreed-upon Key Performance Indicators (KPIs).• Directed and coordinated global supply chain functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.• Worked directly with the sales department to determine the most cost-effective distribution solution for finished goods transportation to… Show more • Managed a team of 25+ cross-functional teams in executing best practices and measuring performance through agreed-upon Key Performance Indicators (KPIs).• Directed and coordinated global supply chain functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.• Worked directly with the sales department to determine the most cost-effective distribution solution for finished goods transportation to customers.• Monitored and corrected inventory levels at outside warehouses (3PL) and internally to ensure rotation and maximize working capital.• Worked with freight forwards and transportation companies to set the best route and rate (reviewed and approves all freight terms). Cooperated with the procurement department to determine best practices for freight in and freight consolidation. Show less

• Responsible for establishing and managing the IFE Product Support Group; defined and managed product vision, strategy, and roadmap helped the organization adapt existing methods and procedures. • Translated product strategy into detailed requirements and prototypes; and managed a staff of Product Support Engineers to support worldwide OEM and MRO installations, service, and repair.• Consistently identified product risks, developed mitigation strategies, as well as monitored global IFE… Show more • Responsible for establishing and managing the IFE Product Support Group; defined and managed product vision, strategy, and roadmap helped the organization adapt existing methods and procedures. • Translated product strategy into detailed requirements and prototypes; and managed a staff of Product Support Engineers to support worldwide OEM and MRO installations, service, and repair.• Consistently identified product risks, developed mitigation strategies, as well as monitored global IFE / DFP installed cabin system performance.• Oversaw all the strategic initiatives, ensured set up and administration of spares and spares pooling for Delta Airlines locations around the world. Show less

• Ensured the effectiveness of development processes, informed and validated roadmap/product direction, and resolve engineering-related production problems.• Reviewed production schedules, engineering specifications, orders, and related manufacturing methods.• Ensured that aircraft products were produced on time and were of good quality and improved the performance of products by establishing higher standards for product vision, product innovation, and product design.• Inspected… Show more • Ensured the effectiveness of development processes, informed and validated roadmap/product direction, and resolve engineering-related production problems.• Reviewed production schedules, engineering specifications, orders, and related manufacturing methods.• Ensured that aircraft products were produced on time and were of good quality and improved the performance of products by establishing higher standards for product vision, product innovation, and product design.• Inspected installations on aircraft in coordination with government agencies to conform products to approved drawings. Show less

• Spearheaded Installation and Support groups worldwide; specialized in gathering requirements and translating them into targeted solutions and recommendations.• Provided comprehensive advice and support planning service to team members and managed an overview of staff in three locations worldwide. • Conducted and set agendas for change and configuration meetings with key stakeholders, ITCM, PDR, CDR, and FAI with PMO, customers, and vendors.• Developed and directed strategy for OEM… Show more • Spearheaded Installation and Support groups worldwide; specialized in gathering requirements and translating them into targeted solutions and recommendations.• Provided comprehensive advice and support planning service to team members and managed an overview of staff in three locations worldwide. • Conducted and set agendas for change and configuration meetings with key stakeholders, ITCM, PDR, CDR, and FAI with PMO, customers, and vendors.• Developed and directed strategy for OEM line fit approvals with B737 aircraft. Show less

• Accountable for the IFE video system and dealing with vendors to keep the system updated and serviceable.• Forwarded all inspection sheets, weekly flight times, additional worksheets, and any other applicable maintenance information to the main base on a daily basis• Verified that all components or parts to be installed on an aircraft are properly certified and in a serviceable condition• Maintained, inspected, repaired, groomed, and troubleshot standard maintenance problems of… Show more • Accountable for the IFE video system and dealing with vendors to keep the system updated and serviceable.• Forwarded all inspection sheets, weekly flight times, additional worksheets, and any other applicable maintenance information to the main base on a daily basis• Verified that all components or parts to be installed on an aircraft are properly certified and in a serviceable condition• Maintained, inspected, repaired, groomed, and troubleshot standard maintenance problems of company aircraft and their related subcomponents Show less

• Analyzed special product support problem areas and delegated engineering issues to design and certification departments.• Interacted with Transport Canada and FAA officials for documentation approval.• Assisted in developing specialized fixtures, test equipment, and procedures for failure analysis.• Performed mechanical alignments and calibration of equipment to quality standards.

• Performed day-to-day planned and unplanned aircraft line maintenance on all MEL and deferred snags. • Consistently confirmed that quality standards and specifications are met or exceeded.• Performed complex aircraft inspections, repairs, and modifications with minimal supervision.• Communicated with other workers to coordinate the fitting and alignment of heavy parts, or to facilitate the processing of repair parts.