CaliforniaToyota Parts Manager 16 years Southern CaliforniaAudi VW Parts Manager 5 years Southern California Washington StateKia Parts ManagerMercedes-Benz Parts ManagerSkills & AbilitiesStrong leadership Coaching and develop staff through training (parts, service and sales)Organized department keeping employees safeClient account management Customer service-orientedOperations management Consistently meet goalsGross profit margins Reynolds & Reynolds 16 years of experienceCDK experience multiple yearsElectronic parts catalogs, Snap-on, Fast, VW AUDI ETKA,Inventory control to sourcing parts and obsolescence issues.Daily SOP for Service and Sales, Customizing new and usedWarranty part ordering and returnsRetail Boutique Internet salesService Department is first priority period Express lane / price menu / Tires / Price Quotes