Brian Lee Email & Phone Number

Burbank

As Director of Contribution Management, I oversee core departmental business processes. I strategize business objectives with executive leaders, and develop and implement solutions for system and operations improvements. I also head the Management Team to ensure alignment with corporate goals and compliance with regulatory requirements and best business practices. Among other contributions I☛ Design and implement key strategies and procedures for SAG-Producers Health Plan-AFTRA Health Fund merger.☛ Organize and execute operational goals for contribution remittance and earnings processing of the Plans.☛ Improve efficiency and data quality through identification of system enhancements and review of departmental IT applications.☛ Create, monitor, and report Key Performance Indicators (KPIs), analyze results, and recommend improvement prospects to executive leadership.☛ Administer and review over $500M in contributions allocated to respective pension and health trust funds.☛ Manage earnings processes, credit earnings, and contributions for 4,600+ employers annually.☛ Review, analyze, and process 11M lines of earnings details annually representing $4B in earnings credited to 250,000+ participants for pension and health eligibility.

Burbank

In this position I monitored and maintained all departmental processes and procedures. I drove efforts for continuous improvement, and teamed with Director and executive leaders to strategize departmental goals and enrich customer experience. I also supervised and mentored staff, designed training programs, and managed and evaluated individual employee performance. Among other contributions I☛ Created and reviewed quarterly analysis reports to identify earnings trends for SAG-AFTRA Health Plan / SAG-Producers Pension Plan.☛ Managed and oversaw in-house built earnings and contribution management system.☛ Implemented significant changes to in-house built earnings and contributions management application to accommodate SAG-AFTRA requirements.☛ Optimized efficiency and productivity by improving and maintaining all departmental business processes.☛ Increased performance and customer satisfaction through operations analysis and prospecting new opportunities.☛ Designed and implemented key departmental KPIs to track progress and decrease errors.

Burbank

As a Business Analyst I gathered requirements and designed system enhancements for efficiency and data quality improvement to fulfill business needs. I Developed test plans, scripts, and testing system enhancements to meet requirements, teamed with business units and IT to optimize process accuracy and automation, and assisted in management of daily departmental operations. I also☛ Designed and oversaw implementation of employer section of company static website.☛ Managed process improvement projects for Accounts Receivable and Contribution Compliance departments.☛ Developed enhanced quarterly reports for Trustees and Executives with charts and graphs showing earnings trends.☛ Created and implemented new policies and procedures for improving security and access rights between SAG-AFTRA and SAG-AFTRA Health Plans / SAG-Producers Pension Plan.

Burbank

In this position I monitored and maintained outstanding caseloads for departmental representatives, and liaised between department and IT staff in designing and developing applications and enhancements. I delivered support and training on collections matters and systems, and assisted in management of daily departmental operations. I also☛ Oversaw collections on delinquent contributions and liquidated damages valued at $7.9M in 2005 and at $9.4M in 2006.☛ Served as Lead Coordinator in major audit which collected $830,000 in under-reported contributions and liquidated damages.☛ Developed key reports for Trustees and executives to track collections and outstanding billings.

Burbank

Burbank