Brian Levi Email & Phone Number

Prep, assemble and install personal computers. Troubleshoots personal computers to isolate and diagnose complex problems and to complete necessary repairs involving the installation of computer components and the re installation of software. Provides technical guidance and training to lower level personnel.• Basic experience with upgrades, troubleshooting and repair.• Working knowledge of MS Office 2007,2010,2013 and 2016 software.• Working knowledge of Lotus Notes.• Working knowledge of TCPIP and McAfee & Avast & Norton Virus Scan• Windows operating systems including WINXP and 7 PRO,Window 8 & 10Pro• Experience with printer troubleshooting and repair• Good verbal communication skills.• Basic network systems.• Basic training techniques.

Doing a Go Live for North Shore LIJ Huntington Hospital. Transferring there Huntington Hospital Domain over the North Shore LIJ Huntington Hospital Domain and the AD migration. Transferring Email accounts. as well as profiles.

Fort Mill, Sc, Us

Testing the POS system for Riverhead NY Target store with there Wireless Access Point. It was a week long test

Hauppauge, Ny, Us

Network Operations Center (NOC) Operator will provide Tier 1 help desk support to customers via phone & computer, Experience with iDirect or any VSAT systems, Ability to manage multiple tasks simultaneously,Strong working knowledge Microsoft Office programs with emphasis on Word &Excel,Must know TCP / IP subnetting ( Transmission Control Protocol / Internet Protocol), Remedy Ticketing System,

Farmingdale, Ny, Us

Prep, assemble and install personal computers. Troubleshoots personal computers to isolate and diagnose complex problems and to complete necessary repairs involving the installation of computer components and the re installation of software. Provides technical guidance and training to lower level personnel.• Basic experience with upgrades, troubleshooting and repair.• Working knowledge of MS Office 2007 and 2010 software.• Working knowledge of TCPIP and McAfee Virus Scan• Windows operating systems including WINXP and 7 PRO• Experience with printer troubleshooting and repair• Good verbal communication skills.• Basic network systems.• Basic training techniques. Telecommunications – experience with Nortel PBX, familiarity with diagnostic tools and leased circuits

Chicago, Il, Us

Work on a Wireless Team with 20 People with in Motorola Wireless Devices Call Center (WID) Utilizing the Merxs Phone System. And Clarify Database. The WID handles call with wireless Scanner Guns and Access Points / Switches. Basic Troubleshooting and Setup. • Call Center Wireless Devices• Interactive Phone Interaction Client (Merxs Phone System)• Amdocs Clarify Database Clear Support. CRM• 30 Handheld Scanner Guns• Fusions update• 15 Access Point Switches Setup• 5 Wireless Routers Setup• Internet Protocol - Basic• Radio Frequency - Basic• Wing 4x and 5x Certified• MSP Certified• Strong Custom Services• Air Defense Training• FTP Server• Protocols: TCP /IP

• Manage installation and upgrade of hardware and software.• Train users on software applications.• Assist the president with special projects.• Create and maintain detailed documentation.• Established reputation for outstanding customer service.• Provide help desk service.• Support 50 users.• Use Encompass, Win total, Genesis, Microsoft Word and Excel.

Certifications, Msdt Help Deck Tech

Bs (Candidate), Bs (Candidate), Computer Science