Brian Lobermier Email & Phone Number

United States

• Assist students and instructors via phone, email, and ticketing system, ensuring timely resolution and customersatisfaction.
• Troubleshoot technical issues, document troubleshooting steps, and escalate unresolved issues to teammembers.
• Collaborate with team members to improve support efficiency and communication.
• Gather and report user feedback and requests to inform platform improvements and bug fixes.
• Assist the development team with quality assurance testing, including executing test cases and reportingobservations.
• Participate in additional projects as needed to support company objectives.

Villa Park, Illinois, United States

 Ensures that all company safety procedures are followed include OSHA compliance guidelines. Aircraft Marshalling and Ground Coordination. Trained in the preventive security concept while recognizing and avoiding potentially dangerous situations. Operating heavy machinery equipment including K-loaders, tugs, and forklift certified. Reduction of.

Villa Park, Illinois, United States

 Maintaining all village parks, properties, landscaping, and public community events. Performance of maintenance tasks which include, but are not limited to repairs, improvement of grounds, facilities, and buildings, construction projects, maintenance of operating equipment, and landscaping. Directly responsible for closing down village township.

 Managing a team to provide exceptional customer service and support in a fast-paced and highly demanding environment. Coordination of on-boarding processes and training new team members. Assistant to Site Manager to ensure the facility upholds the company’s standards.

Education record

▪ Sound understanding of fundamental networking concepts, including OSI and TCP/IP models, network devices, media types, and network.

High School Diploma, Regular/General High School/Secondary Diploma Program