Brian Locke Email & Phone Number

Henderson, Nv, Us

Responsible for coordinating and developing resources for the day to day operations of the IT teamwhile also providing customer service and support. Conduct daily stand up meetings and produceweekly reports related to ticket frequency, trending items and ongoing concerns and issues. Ensure AVequipment with in the conference rooms in the building are maintained and functional for daily use.• Play a liaison role, responsible for working with the parent company’s IT Team and other departmentsto ensure that all IT related services and solutions are effectively implemented and operational based onglobal and business IT controls. Responsible for meeting with the various department heads within theorganization to discuss and provide solutions to their development’s IT needs.• Manage, mentor, and develop staff by setting and monitoring direction, creating individualdevelopment plans, and conducting effective performance reviews. Monitor the IT staff’s projects toensure deadlines are met and project related tasks are complete according to schedule.• Work with various third party vendors to ensure seem less delivery of services pertaining to IT servicessuch as printing, asset tracking, wireless services, security, and maintenance.• Responsible for the budgetary needs of the IT department in addition to working with the financedepartment on developing IT budgets for the various departments within the organization.

• Responsible for the overall management of the IT systems in the assigned region.• Manage, mentor and develop staff by setting and monitoring direction, creating individual development plans, and conducting effective performance reviews. • Collaborate with Ground School, Corporate IT and SBU Leadership regularly to identify and prioritize needs and efforts. • Attend operational meetings and effectively communicate plans and status of projects with leadership teams. • Assist in the selection and tailoring of approaches, methods and tools to support IT related Ground School needs. Suggest areas for improvement in internal processes along with possible solutions. • Manage and lead contingent staffing in support of IT Operations at ground schools. • Analyze complex business needs presented by the user community and/or clients and recommend technical solutions • Ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions • Manage and prioritize the work load of subordinate personnel • Participate on all hardware and software evaluations and maintain vendor contracts • Perform salary administration, conduct interviews and make recommendations for new hires, consultants and/or replacement personnel.

Concord Ca

- Responsible for all aspects of network design, implementation and administration, as well as providing second level support to the Help Desk personnel, regional and local campus IT staff. Assists with or leads the design, specification, configuration, installation, maintenance, and upgrades network hardware and software including but not limited to, printers, servers, routers, bridges, switches, modems, cabling, network related system software, and Internet service providers. - Construct/create technical documentation on procedures and standards. Responsible for updating knowledge base documentation on Regional Web server. - Leads the configuration and support of the Blackboard e-learning system, ensuring continuity of the on-going system operation by completing tasks including, but not limited to course shell creation and population, system administration, reporting and resolution of technical issues. - Identifies and communicates capabilities of the Blackboard e-learning system and opportunities for implementation throughout the college. - Keeps current on new and emerging capabilities of the Blackboard e-learning system and communicates these capabilities, as well as identifying possible areas for implementation.

Masters Of Business Administration, It Project Management

Masters Of Science, Information Technology Management

Bachelors Of Science, Information Systems