Brian Loftus Email & Phone Number

Birmingham, Al, Us

Nashville, Tennessee

Nashville, Tennessee

-Cultivate and build customer relationships while providing an exceptional customer experience-Champion and/or represent customers needs both internally and externally-Develop and implement a Warranty/Quality Control data collection system-Monitor and manage product review database-Research and select a customer referral program to assist in decreasing customer acquisition costs-Create and maintain cross departmental product details document

Greater Nashville Area, Tn

-Provide clients with the world class customer service that Johnston & Murphy is known for -Actively use the P.R.I.D.E Selling Skills technique to meet sales objective.-Contribute to the team's working environment by adhering to the company's policies and procedures.-Lift and move product and restock merchandise as necessary. -Maintain merchandise presentation and housekeeping standards.-Handle store cash deposits as well as maintain the register’s balance.-Manage the outgoing and incoming merchandise.

-Provide customers shopping at The North Face with an exceptional customer brand service.-Actively use the SUMMIT Selling Skills to meet sales objective.-Contribute to the team's working environment by adhering to the company's policies and procedures.-Lift and move product and restock merchandise as necessary. -Maintain merchandise presentation and housekeeping standards.-Communicate any potential health, safety, or material loss situations to store management

Mountain Brook, Al

-To enthusiastically engage and greet each member/guest that comes in the YMCA.-Build and maintain excellent and positive relationships with all staff, members, and guests by serving their needs and concerns while taking the initiative to provide exceptional customer service.-Understand all program and membership offerings and registration methods necessary to complete a customer transaction while following pricing rules, business policies and procedures.-The ability to promote the YMCA, its programs and their correlating directors.-Be aware of financial assistance offerings including handling financial assistance applications and transactions confidentially.-Work closely with branch leaders to ensure the efficiency of Welcome Center policies and procedures are being met.-Answer telephone, providing information and routing calls according to procedure.

Trussville, Alabama

-Guide each student-athlete to achieve high levels of skill and sportsmanship-Teach effective and safe wrestling techniques and strategies to student-athletes-Set and monitor practice schedules and plan special conditioning for athletes-Assess abilities and classify athletes for competition categories-Instill effective nutrition practices to develop power and strength in athletes-Evaluate opponents and create game plan strategies

Birmingham, Alabama Area

-Served and worked with a variety of clients ranging from corporate teams to youth groups-Created group environments to foster high levels of engagement and learning-Ensured safety policies and guidelines were followed for tour group activities -Conducted complete inspections of all course components and gear -Led and conducted pre-tour safety orientation for each tour group-Oversaw and supervised the correct fit and use of all safety equipment-Built rapport with guests and excitement about the forthcoming experience throughout the tour by using communication skills to listen, engage, and converse-Coordinated and led team building initiatives and group debriefing

-Ensured safety policies and guidelines were followed for all activities -Implemented and ensured YMCA’s childcare policies-Conducted interviews and assisted in selecting new childcare staff-Implemented a filing system for all childcare documentation-Maintained overall childcare budget and assisted in meeting budget goals -Managed purchasing plans for program equipment and supplies-Participated in program review to identify and resolve issues and improve programming-Supervised groups of children on and off the work site, prepared lesson plans, ensured group integrity