Route Sales Representative, Route Operations Manager, Branch Manager, Hub Manager
Ds Waters North America
Massachsuetts
Began career as a CDL licensed route service representative. 70-90 stops a day, servicing customers, making deliveries, managing inventory, making on-route sales, and delivering high levels of customer servicePromoted to Route Operations Manager and oversaw functions and performance of a group of route drivers in a specific area of our facility territory. Responsible for meeting key performance indicators, managing employee staffing for my group, and overseeing customer service deliverables and satisfaction. Completed driver check rides and performance evaluations. Promoted to Branch Manager and oversaw functions of warehousing, administrative staff, sales staff, and route operations as well. Worked closely with fleet manager and staff to ensure truck fleet performance and operation. Responsible for P&L performance at branch level, safety record, deliverables of business and branch KPI compliance. Promoted to hub branch manager and oversaw the functions as listed above at the central facility in the New England Region which included the bottling operation.