Brian Luckins
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Brian Luckins Email & Phone Number

Global Customer Engagement Leader at Flight Centre
Location: Brisbane, Queensland, Australia 5 work roles 9 schools
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Current company
Role
Global Customer Engagement Leader
Location
Brisbane, Queensland, Australia
Company size

Who is Brian Luckins? Overview

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Brian Luckins is listed as Global Customer Engagement Leader at Flight Centre, a company with 814 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Brian Luckins.

Brian Luckins previously worked as Global Business Improvement Manager at Flight Centre Travel Group and Product Manager Program Copernicus (Tech Transformation) at Flight Centre Travel Group. Brian Luckins holds Bachelor Of Business Marketing And Database Sciences, Business/Commerce, General from Swinburne University Of Technology.

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Email format at Flight Centre

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Flight Centre

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Profile bio

About Brian Luckins

Brian Luckins is a Global Customer Engagement Leader at Flight Centre. Colleagues describe him as "Brian Luckins, is a phenomenal leader and an exceptional system and operations leader, with whom I had the pleasure of working closely as his direct report for several years. Brian is a visionary and innovative professional, with a deep understanding of business improvement principles and methodologies. He is a strategic thinker who approaches every challenge with creativity and a focus on achieving the desired outcomes. Brian's exceptional ability to identify process gaps, analyse data, and develop creative solutions has been instrumental in driving growth and success for the organisations he has served. One of Brian's greatest strengths is his trust in his staff. He understands the importance of building a collaborative and supportive environment, where everyone feels empowered to contribute to the organisation's success. He fosters a culture of trust, where his staff feel comfortable sharing ideas and making suggestions, knowing that their contributions will be valued and recognised. I was fortunate to work with Brian when he was a Systems and Operations Leader, where he demonstrated exceptional leadership skills. He was an excellent mentor and coach, who invested in the development of his team members, providing guidance, feedback, and opportunities for growth. He is a true inspiration, and his passion for excellence and results is contagious. Overall, I highly recommend Brian Luckins for any role he chooses to undertake. He is a visionary leader, an innovative thinker, and a trusted professional who delivers outstanding results. Any organisation would be lucky to have him on their team." and "A strategic thinker and visionary, Brian was is absolute pleasure and inspiration to work with. Brian brings out the best in those around him, whether they be peers or direct reports. He has a great knack of integrating information, making the complex simple and compelling. Brian is courageous in challenging the status quo and is constantly working to innovate and evolve best practise. Commercially minded, Brian strikes the rare balance between great organisational outcomes and a strong culture. Brian is a leader that people want to follow and his expertise helps businesses succeed. "

Current workplace

Brian Luckins's current company

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Flight Centre
Flight Centre
Global Customer Engagement Leader
Brisbane, QLD, AU
Employees
814
AeroLeads page
5 roles

Brian Luckins work experience

A career timeline built from the work history available for this profile.

Global Customer Engagement Leader

Brisbane, QLD, AU

Global Business Improvement Manager

Brisbane, Queensland, Australia

Engaging with our Retail business globally to embed technology and processes in an high change environment.

Product Manager Program Copernicus (Tech Transformation)

Brisbane, Queensland, Australia

Facilitation of change between business and program stakeholders to deliver the globalization of FCTG's booking, documentation and customer finance platform.

Aug 2020 - Jun 2021

Infinity Holidays National Systems And Operations Leader

Brisbane, Australia

Lead a large Operations department with team members on and offshore covering a wide range of disciplines. Focused on improving margins, driving innovation and managing cost reduction initiatives.

Oct 2016 - Aug 2020

Global Product, Southern Hemisphere Support & Content Leader. Global Connectivity Manager

Brisbane, Queensland, Australia

Lead a global department of Support and Connectivity and Content Management teams, both onshore and offshore. Service a Global Customer base, driving deliverables and managing output quality and risks.

Sep 2009 - Oct 2016
9 education records

Brian Luckins education

Advanced Diploma Of Leadership And Management, Business/Commerce, General

Diploma Of Human Resources Management, Human Resources Management And Services

Certificate Iv Celebrancy

Australian Celebrations

Diploma Of Business Administration, Business Administration And Management, General

Management Level 5, Business Administration And Management, General

Skills Queenland

Frontline Management Certificate Iv, Business Administration And Management, General

Franklyn Scholar
FAQ

Frequently asked questions about Brian Luckins

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What company does Brian Luckins work for?

Brian Luckins works for Flight Centre.

What is Brian Luckins's role at Flight Centre?

Brian Luckins is listed as Global Customer Engagement Leader at Flight Centre.

Where is Brian Luckins based?

Brian Luckins is based in Brisbane, Queensland, Australia while working with Flight Centre.

What companies has Brian Luckins worked for?

Brian Luckins has worked for Flight Centre and Flight Centre Travel Group.

How can I contact Brian Luckins?

You can use AeroLeads to view verified contact signals for Brian Luckins at Flight Centre, including work email, phone, and LinkedIn data when available.

What schools did Brian Luckins attend?

Brian Luckins holds Bachelor Of Business Marketing And Database Sciences, Business/Commerce, General from Swinburne University Of Technology.

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