Brian Lutz Email & Phone Number

Kansas City, Kansas, United States

Wichita, Kansas Area

Partner with regional and local branches in the sales and ongoing service related to customer account information, delivery times, and customer feedback on products and services;•Make joint sales calls with branch outside sales representatives;•Analyze assigned territory for new customers and markets, and established customers and market trends;•Demonstrate product specifications to customer at the on-site location;•Establish excellent rapport with customers in assigned territory to gain customer confidence and relationships with MRC, our products, and job quotes;•Conduct sales forecasts, seminars, demonstration of product specifications, and other requests for inside sales representatives and customers, as needed;•Inform other MRC locations of actions, which may incur changes to that branch’s operating procedures;•Address customer concerns, complaints, and corrective actions concerning MRC products, services, and personnel;•Manage confidential information relating to product and resale cost and expense items;•Help identify, calculate and document added value created by MRC partnerships;•Must maintain assigned company automobile in a safe and operable condition at all times and maintain a safe driving record and remain insurable and within MRC guidelines;•Handle customer concerns, complaints, and corrective actions concerning MRC products, services, and personnel;•Handle confidential information relating to product and resale cost and expense items;•Help identify, calculate and document added value created by MRC partnerships;•Perform other duties and projects as assigned;•Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

Pratt, Ks.

• Generate new business through analysis of assigned territory to identify new customers and markets;• Grow existing accounts through execution of a proactive sales plan with initiatives to include focus on lost & declining business in existing customer base;• Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation;• Deliver superior service through consultative sales, preparing quality presentation materials, conducting demonstrations, detailing products and cost savings, determining customer needs and requirements, and offering solutions;• Research and develop information on new projects;• Develop knowledge of customer accounts within assigned territory, to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis;• Negotiate with vendors and coordinate efforts with Supply Chain groups for best product prices;• Work with Branch/Regional management and National Accounts team to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth;• Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management and national account teams;• Identify and communicate work in process, threats, opportunities, and related market trends as appropriate;• Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy;• Aggressively respond to and meet sales opportunities by serving as the source for customers’ required information, maintaining consistent contact with all customers in the assigned area of responsibility;• Develop customer retention strategies by consistently illustrating MRC Global’s value proposition in conjunction with evolving customer needs;

Pratt

Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC Global database; •Maximize gross margin sales through careful analysis during the quote process;•Identify and act on opportunities to increase market share by growing sales;•Provide product prices, delivery specifications and payment terms and by offering substitute products where appropriate; •Assist outside sales and/or branch management in processing priority transactions; •Work to understand customers’ business and determine customers’ requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales;•Enter and maintain purchase orders, customer orders, procurement match and trade discounts as needed;•Work with internal MRC Global departments to set up and maintain accurate customer files (profiles);•Maintain and approve quality standards;•Establish and maintains customer relationships, communicates with customers and co-workers to provide technical information;•Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge;•Monitor expected ship dates to ensure timely delivery and expedite as needed; •Provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material);•Perform other duties as required;•Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately;

Pratt, Ks.

Deliver material to our customers on time, providing excellent customer service;•Unload material, tools, and equipment from vendor trucks; inspect material for minimum MRC Global quality requirements;•Maintain site inventory by assisting in inventory audits;•Stock and transfer material, tools, and equipment to appropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bin location, size, type, style, and length;•Mark material with correct identifying information;•Transfer material to and from the shops for modification purposes;•Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements;•Pull orders for delivery and stock-to-stock transfer; load onto correct truck or transfer to packing area using a forklift, overhead crane, and heavy equipment;•Prepare documentation for UPS, LTL, SH, or Air shipments;•Enter appropriate inventory (incoming and outgoing) information into the SIMS system, as needed;•Maintain warehouse cleanliness in compliance with OSHA and MRC Global safety policies;•Perform other duties and projects as assigned;•Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

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