Product Development and Compliance. Product hardware/software verticals and strategic road maps. Third party Cash and Non-Cash Gateways such as Bally Technologies, Konami, Aristocrat and IGT. Recent experience includes ACH, Quasi-Cash and ATM processing, Implementation of EMV related to all DiTRONICS platforms and applications.

Product MarketingDNA – Dynamic Network Applications - Peripheral Management Middleware - Top 20 most innovative products 2012-2013.Development and launch of Intelligent Cash Box 3.0.Wager Waller Development - Cashless Mobile Payments - NFC Application & IP.Launch of iVizion resulting in capturing 70% of new opening in North America. Launch of Paycheck 4 Ticket Printer. .Global product management business planning for organizational restructure.

Professional Services - Developing System Architecture based on casino environment metrics and end user application enhancements.Server Based Gaming (SBX), SAS, Advantage Player Management, Cage and Table Accounting, Nexgen Displays, Visual Slot Performance, Tournament Manager, Virtual Drawings, Mobile Data Access.Sales pricing and proposals.

Project Manager and Lead Engineer for IGT’s Enterprise Systems upgrade & conversion.Liaised with all Operations such as Slots Operations, Performance, Cage, Accounting, Casino Marketing, Table Ops, F&B, Hotel and the Tribal Gaming Agency requirements.

Acquired by IGT in 2003.Install, Maintain and SupportCreating technical documentation, coordinate training classes with the property.Primary duties involved installing, troubleshooting, supporting, and developing all components of Acres Gaming products such as: Player Tracking, Bonusing, and Slot Accounting.Train and consult customer base on how to effectively use the software and hardware.

Restructure of the Players Club Loyalty program (River Card), Charter Sales, and VIP Player Development.Developed slot tournaments, created hotel/slot promotions, direct mail, budgets, appraising, training staff, and group training presentations.Establishment of cash & comp reinvestment program.Responsible for marketing reports, analyzing the database, and compliance reports.

Restructure the Premium Players club from policies, procedures and upgrade current technologies. Increases shown in host productivity by 28%, and tracked slot volume by 35% within 8 months at the Horizon Casino Resort.Adjusted player reinvestment, market segmentation to competitive levels.

Executive Host, VIP Casino Services Coordinator, Players Club Manager, Slot Operations Supervisor, Slot Technician, Cage Operations, Hotel Front Desk and Charter Sales Experience.Installed and assisted with launching a new player development program and an EFT reward system utilizing IGT- IGS.