Brian Cortez Email & Phone Number

Carlsbad, Ca

ABOUT MODERN POSTCARDmodernpostcard.com | 800.959.8365Modern Postcard partners with businesses to deliver start-to-finish direct mail solutions all under one roof – from self-service printing to full-service direct marketing. Our clients range from photographers and artists; universities, institutions and nonprofits; to small and mid-size businesses; retailers, corporations and major brands.Products include: postcards, brochures, booklets, business cards, catalogs, folded cards, newsletters, square cards, calendars, folders and much more!Services Include:• In-house production and printing• In-house mailing services• State-of-the-art list and data services• Integrated marketing with digital solutions• Hands-on account management• Professional creative services

Carlsbad, California

• Monitoring station reports to ensure orders remain in constant forward moving progress• Being attentive to high revenue generating orders for the purpose of proper execution and customer satisfaction• As an extension of the Account Managers; corresponding with client’s and prospects, up-selling, discussing client acquisition opportunities, developing relationships with new and lifelong friends• Creating and sending sample kits, while actively scheduling follow-up• As a partner in business, ensuring expectations, quotas and goals are achieved

As the Customer Care Lead at Modern Postcard, I am obligated to providing "first class" service to both my external and internal customers. Progressive training and development has propelled my group to be responsible for: - Being the voice and front line for the company - Providing status updates and troubleshooting isues - First call resolution and being the expert customers rely on. - Making outbound calls to dormant and eroded clients

1450 South Melrose Drive, Oceanside, Ca 92056