Brian Cortez Email & Phone Number

Carlsbad, CA

• ABOUT MODERN POSTCARDmodernpostcard.com | 800.959.8365Modern Postcard partners with businesses to deliver start-to-finish direct mail solutions all under one roof – from self-service printing to full-service direct.
• In-house production and printing
• In-house mailing services
• State-of-the-art list and data services
• Integrated marketing with digital solutions
• Hands-on account management

Carlsbad, California

• Monitoring station reports to ensure orders remain in constant forward moving progress
• Being attentive to high revenue generating orders for the purpose of proper execution and customer satisfaction
• As an extension of the Account Managers; corresponding with client’s and prospects, up-selling, discussing client acquisition opportunities, developing relationships with new and lifelong friends
• Creating and sending sample kits, while actively scheduling follow-up
• As a partner in business, ensuring expectations, quotas and goals are achieved

As the Customer Care Lead at Modern Postcard, I am obligated to providing "first class" service to both my external and internal customers. Progressive training and development has propelled my group to be responsible for: - Being the voice and front line for the company - Providing status updates and troubleshooting isues - First call resolution and being.

1450 South Melrose Drive, Oceanside, CA 92056