• Provided fast, efficient and accurate decisions to all mortgage applications within the allotted time to meet SLA. • Discussed potential deals with brokers both prior to submission and after submission to ensure positive broker experience as well as offer alternate solutions• Provided complete review of all required documentation and handle all document fulfillment as well as issuing instructions through FCT.

• Responsible for management of all client files – Planning and Logistics for application processing, underwriting, tracking and completion. • Solely responsible for integrity of data and documentation for all applications.• Discuss potential Options for products and maximum mortgage amounts for all clients with broker/partner at both]pre-approval and Live deal stages to ensure best possible outcome. • Build strong relationships with all Lenders including Prime, Alternate and Private lenders

Senior Mortgage Underwriter with Manulife teamOrignally hired as a Personal Account Manager with MERIX/Lendwise but made the transition to Senior Mortgage Underwriter with Manulife team. • Provide fast, efficient and accurate decisions to all mortgage applications within the allotted time to meet SLA. • Discuss potential deals with brokers both prior to submission and after submsision to ensure positive broker experience • Provide detailed explanation for the decision on the deal and offer alternate solutions to help broker be successful.• Mentor junior underwriters and provide support to credit administrators by discussing all aspects of problem resolution.Personal Account Manager with MERIX/Lendwise teamBasically the same duties and responsibilities as Broker Relationship Manager with SMA.

Recruited own team of mortgage brokers as referral sources and achieved outstanding results by engaging and motivating them texceed even their own expectations. • Solely responsible for integrity of data and documentation for all applications.• Reduced number of fraudulent applications by preforming enhanced due diligence on every file.• To increase efficiencies and increase quality of applications, I educated and mentored independent mortgage brokers in areas of:– Data integrity– Fraud prevention– Regulatory requirements & policies• Applied knowledge of CMHC, Canada Guaranty and Genworth policies and requirements• Improved profitability by meeting &/or exceeding targets for cross sell of insurance and other banking products.