The third-largest retail mortgage lender in the United States, Guaranteed Rate has 10,000 employees across 850 offices, funds $73B in annual loan volume. • Lead systems architecture, software engineering, DevOps, and technology support for Guaranteed Rate’s Wholesale Lending and JV/Partner mortgage originations businesses. Manage an organization of 4 direct reports, 116 indirect personnel, and an annual budget responsibility of $55M. • Managed a portfolio of 90 products, including the Empower Loan Origination System and Digital Mortgage platform.• Migrated from hybrid to Agile SDLC and improved cycle time by 70%. • Implemented CI/CD across the product stack, reducing deployment related costs by $5M annually.

A full-service mortgage lender and agency direct seller/servicer, Caliber Home Loans is the second-largest U.S. mortgage lender by volume, servicing over $129B in loans with 590K customers. • Responsible for the architecture, integration, development, and support of Caliber’s enterprise business application portfolio, encompassing approximately 160 applications. Managed 12 direct reports, 19 indirect employees and vendor resources, and an annual budget responsibility exceeding $15M. • Developed and executed a comprehensive strategy for the management of enterprise applications, decreasing the reliance on vendors and capturing more than $10M in savings for licensing, development, and support. • Carried out a complete overhaul of the Fiserv LoanServ script development function, powering a $90B pipeline of more than 600K loans. Replaced 1,400 undocumented and manually executed scripts with a set of 700 standardized scripts. Fully automated more than 50 business processes and 80K monthly servicing letters. • Selected by the CIO to lead the project and team build-out for the 2016 ServiceNow implementation. Key achievements included: automating 5K monthly email requests to save $165K in annual marketing costs; negotiating a new ServiceNow enterprise agreement to drive over $4M in cost savings; and collaborating with vendor partner Cognizant to support all facilities requests, improve capacity planning, and save $110K annually. • Developed a new pre-foreclosure review and referral application to keep pace with the rapid expansion of Caliber’s loan portfolio and eliminate the need to hire additional Analysts. Built a new application that fully integrated with Servicing systems, cut review times by 87%, and generated FTE cost savings of $1.5M annually. • Developed a new Servicing Default IVR to meet a dramatic increase in call volume without hiring new Customer Service Agents. In the first month, achieved a 15% reduction in Agent call volume.

An international leader in financial services and investment banking, Bank of America (NYSE: BAC) is the second largest bank in the United States, generating $87.3B in annual revenue. • Responsible for application development, data architecture, and data warehousing within Bank of America’s Institutional Mortgage Services (IMS) division. Oversaw two data warehouses supporting 120K users, developed the strategy for ongoing data quality initiatives, and managed IMS reporting and analytics processes. Managed a global team of 5 direct reports, 8 offshore personnel, and an annual budget of more than $1M. • Following the 2008 acquisition of Countrywide Financial, created the Wholesale Lending (WHL) Data Warehouse to integrate and centralize the reporting systems. The resulting enterprise data warehouse contained over 60TB of data and 1.2K reports, supported over 4K users, and processed more than 10B daily transactions. • Developed the Correspondent Analytics Reporting System (CARS) to handle large historical datasets of approximately 100TB. This system supported 4K brokers, over 800 reports, and a user base of 120K. • Automated Wholesale Lending’s monthly business review reporting, encompassing more than 300 pages. This initiative reduced the preparation timeline by 67%, using only two analysts compared to the previous six. • Selected as one of 10 Application Development Managers supporting Project Stargate, responsible for rebuilding 3,000 line of business applications into .NET and SQL Server.• Led the Server Virtualization Project, a key infrastructure project to migrate physical servers to Bank of America’s private Cloud. Migrated 5 application environments with 35 servers in just 3 months, saving $800K annually. • Centralized all Wholesale Lending reporting and analytics functions to improve the accuracy of reporting. This captured $3.7M in annual cost savings by restructuring from 50 Regional Analysts to 8 centralized Analysts.

• Responsible for financial reporting, analytics, dashboards, and pricing across the company’s Central and Eastern Divisions. Supported reporting and analytics development for the IMS Channel, encompassing 1,200 SSRS reports and over 30TB of data. Managed an annual budget of $200K and a team of 9 dotted line Regional Analysts. • Built the specifications and framework for Countrywide’s first loan origination pipeline management system. This initiative enhanced pipeline management, provided status information to the broker network, increased the performance of funding and closing teams, and drove a 96% improvement in branch efficiency.• Designed and automated all daily reports for pricing and metrics within Wholesale Lending’s Central and Eastern Division. This effort delivered a significant cost savings, with a 91.7% reduction in analysis and turn times.