Brian Ward Email & Phone Number

Cypress, TX, US

United States

I devise and roll out IT strategies focused on the building of resilient IT architecture, work processes, and protocols that maximize network availability and operational efficiency. Identifying and mitigating cybersecurity risk, I regularly review and establish corporate IT requirements, then optimize systems and infrastructure to enhance user.

United States

• Designs and implements IT strategies and infrastructure. Identifies and eliminates security risks. Analyzes business requirements for IT needs and systems. Works to increase user satisfaction.
• Provides strategic and tactical planning, development, evaluation, and coordination of Company’s information and technology systems
• Determines company’s long-term systems needs and hardware acquisitions to accomplish the organizations’ business objectives
• Coordinates and controls all projects related to selections, acquisition, development and installation of information systems
• Maintains current knowledge of new hardware and software and recommends upgrading to maintain efficient operation. Recognizes new developments in information systems technology, and anticipates organizational.
• Manages installation, configuration, and maintenance of the organization's LAN server and workstations; including upgrades, security, network topology, software-licensing compliance, etc.

Houston, Texas, United States

Providing direction and support in the development and deployment of the organization's IT infrastructure, I promoted the efforts of internal teams. Collaborating cross-functionally and with senior leadership to achieve the deliverables of projects to deadlines, fiscal parameters, and specifications, I determined and tracked the achievement of key metrics..

Houston, Texas

Designing, implementing, and optimizing IT systems and solutions, I influenced and drove the development of system architecture, project planning, automation, and innovation. Heading system upgrades and deployments, I ensured the maintenance of expected standards across software and hardware. Configuring environments to maximize performance and.

Fremont, California, United States

As the sole escalation point for a global team of technical support engineers, I trained and mentored remote staff across the globe while providing expedient and comprehensive solutions to emergent mission-critical issues. I sustained efficient operations and maintained positive relationships with key commercial and national government clients, optimizing.

Fremont, California, United States

Collaborating as an integral part of a globally distributed team, I supported customers and colleagues in debugging, development, and implementation of global staging and production environments. I guided customers to discover issues and implement fixes within products, and I replicated unique customer environments using state-of-the-art tools to repeat.

Houston, Texas, United States

I migrated production servers from a physical to a virtual environment to reducing overall IT costs. I also developed and implemented cost-effective systems and support solutions that improved productivity, streamlined operations, and expedited access to critical information and I expediently identified and eliminated root causes of issues that customers.

Serviced Volkswagen Vehicles, using special diagnostic tools to trouble shoot complex issues. Replacing everything from engines, to entire re-wiring.Wrote service tickets and completed tickets with complete explination.

Made many advancies as a sales associate, complete customer satisifaction and able to sell "the complete solution".Moved to interacting with Customers to help/resolve any issues, while keeping integrity, and returning buisness.