Brian Macbeth Email & Phone Number

Minneapolis, Mn, Us

United Kingdom

• Actively and effectively sold a variety of brand vehicles new and used.• Warmly greeted customers, proactively listened to customers’ wants and needs to provide them with a personalized and exceptional service. Utilized Omnichannel to ensure our clients had a seamless experience when coming into our shop. By handling and organizing appointments as well as preparing paperwork and delivery of their new vehicle. • Input all customer detail accurately onto online diary system “EnquiryMax” which enabled easier management of daily tasks.• Taught myself different techniques to up sell a wide range of “add on” products. • Prospecting existing and potential new customers, establishing appointments, preparing the vehicle for viewings for customers.• Able to easily handle objections imposed by the customer to navigate the sale of the vehicle and negotiate a deal.• Have all paperwork accurately uploaded to software system “Istore” for sales administration team for vehicle handover.

United Kingdom

• Answering customers questions and enquiries about products. Assisting customers and providing in depth explanations. Conversing with French and English-speaking customers. Following up customers orders and providing in depth details on tracking and shipments. Organizing refunds, exchanges or order swaps based on customer’s needs. Setting up new orders and gift packages

France

• Answering telephone calls and providing callers with the relevant information. Taking messages and transferring calls to the appropriate individuals. Greeting visitors and callers, handling their enquiries, and directing them to the appropriate department according to their requirements. Load and unload trucks, vans and cars. Greeting customers and ascertaining each customers wants and needs. Answering general questions regarding the shop and its merchandise.