• Responsible for all technology and strategy implementation related to internal label business operations, as well as working with our game producers to support technology in our consumer product launches• Partner with the M&A team to perform technology diligence assessments for acquisition targets, informing risk, opportunities and potential cost fluctuations• Pioneered the shared IT services concept internally, by fully extending and modifying the foundational support procedures and standards from corporate global support to other internal labels, resulting in not just an increase in work completed but also a flexible staff time chargeback model• Manage a team of developers that leverage use of third-party middleware and development of tools in support of consumer product launches and internal business processes

• Managed the systems and networking administration teams responsible for all physical infrastructure and technical operations supporting the staff and students• Maintained a balanced technology budget, as well as documentation for a variety of multiple million-dollar state funded technology grants• Led various large cross functional projects, such as replacing all networking devices (wired and wireless) across campus, adding resiliency via the creation of a 10GBps fiber ring between campus buildings, and redesigning the physical datacenter to handle an increase in power, cooling, and physical footprint• Created RFPs handled multiple vendor bids, and acted as the primary technology contact for on-site tours and questions, as well as analyzing bid results and selecting vendors

• Managed, and scaled companies primary SaaS hosted product offerings, which supported over 1,600 "Fortune 500 / 1000" clients with over 26,000 global users• Managed a team of system administrators dedicated to managing and scaling the 140+ physical server production, demo, and staging environments• Developed and maintained configuration and application management solutions to ensure server consistency of build and appropriate server hardening • Managed primary relationship with 3rd party auditors to perform annual SAS70 / SSAE16 audits• Assisted internal sales team by performing pre-client datacenter tours, participating in security and project scoping calls, as well as designing custom hosting solutions and environment SLAs

• Managed and scaled multiple consumer websites and applications that that handled over 3 million unique visitors and 14 million pageviews per month• Managed a team of system administrators that managed 60+ physical and virtual servers in production, staging, and development environments, as well as all internal business IT operations• Maintained close to 200 production, staging and development scheduled jobs spread across 6 Jenkins servers• Reverse engineered, rebuilt, and migrated the Production and Staging environments to new hardware in a new datacenter, with no previous site architecture documentation.• Built a DR environment in a separate datacenter, which included real-time Production content replication mechanisms• Created and maintained server build templates for our production environment using Puppet and Git to ensure server consistency and appropriate server hardening

• Joined as initial IT employee in a ~30-person company. Advanced IT operations (internal and SaaS product) through companies’ eventual acquisition by Thomson Reuters• Designed, managed, and scaled companies primary SaaS hosted product offerings, which supported over 900 "Fortune 500" clients with over 5600 global users via 850+ published applications• Managed a team of system administrators dedicated to managing and scaling the 140+ physical server production, demo, and staging environments• Developed and maintained configuration and application management solutions to ensure server consistency of build and appropriate server hardening • Managed primary relationship with 3rd party auditors to perform annual SAS70 / SSAE16 audits• Assisted internal sales team by performing pre-client datacenter tours, participating in security and project scoping calls, as well as designing custom hosting solutions and environment SLAs

• Implemented individually tailored software installations and upgrades in client's production environments• Acted as a client contact for software, database, and environmental issues• Administered internal servers running Windows 2003 Server, Solaris 8, SQL Server 2000, Sybase ASE 12.5, Oracle 8i, and VMWare GSX server• Created and maintained over 60 virtual machines used for testing software in client replicated environments• Investigated and corrected client database issues caused by upgrades or software glitches, using SQL• Created and configured IIS Virtual Directories to implement ASP applications• Coordinated VPN setup to remotely troubleshoot client's internal issues using Remote Desktop, PCAnywhere, Checkpoint, and Remote Administrator

• Fielded technical calls from more than 600 offices nationwide• Replaced and installed hardware and software applications on company workstations• Troubleshooted custom applications running on OS/390, DOS, SCO UNIX, Windows 95, 98, 2000, and XP.• Remotely analyzed and repaired company workstations with LANDesk Management Suite 6.6• Was responsible for handling orders of new/replacement parts from Dell

• Developed web applications using PHP and SQL• Created and modified web documents on the Marist College website using HTML/XHTML, CSS, and JavaScript• Maintained development and production versions of web applications and documents on a RedHat Linux platform• Responsible for development of both the School of Communications and The Arts as well as the School of Graduate and Continuing Education's websites• Headed team that was responsible for recoding large portions of the Marist College website to meet the W3C's XHTML 1.0 Strict standard• Worked with custom applications running on an OS/390 platform