I am a seasoned Quality Assurance Engineer with 5 years of experience, specializing in Salesforce and nCino platforms. My expertise lies in creating and executing comprehensive test plans, developing Acceptance Criteria, and ensuring software products meet the highest quality standards across Mac, PC, tablet, and mobile environments. I am skilled in both manual and automated testing, including exploratory, smoke, mob, and accessibility testing.Throughout my career, I've worked in agile environments, consistently delivering defect-free software and contributing to successful product launches. My technical proficiency spans a wide range of tools and languages, including GitHub, JavaScript, Selenium, Cucumber, Jira, X-Ray, Postman, and Tableau.In my role at nCino, I played a key part in developing and deploying automated tests, while at Verizon Wireless, I focused on developing and maintaining complex reports and databases, enhancing internal analytics, and creating User Acceptance Test plans.I hold a Bachelor of Science in Journalism from St. John’s University and several certifications, including Salesforce Administrator, Querying Microsoft SQL Server with Transact-SQL, FAST Start in Project Management, and Series 7 and Series 63 Securities Trader Licenses.
Listed skills include Telecommunications, Wireless, Customer Service, Team Leadership, and 11 others.