Brian Maldonado Email & Phone Number

New York, United States

New York, New York, United States

New York, New York, United States

• Anticipate client needs and guide customers regardless of language barriers through personalized recommendations with a high level of knowledge regarding amenities and exhibitions.
• Worked shoulder to shoulder with management to execute multi-faceted team projects by delegating, planning and prioritizing work to ensure quick and efficient turnaround times.
• Expertly direct guests with thorough knowledge of our facilities to their proper destinations and confirm they arrived at their scheduled events or desired attractions in a timely manner.

22 W 34th St. New York, NY 10001

• Praised for my ability to work in fast paced environments and quickly adapt to high volume work loads with ease.
• Maintained a clean and concise product display and verified all products were properly stocked in a neat and orderly fashion.
• Connected with guests from all over the world, providing effective resolutions promptly to avoid escalation and create memorable moments through empathy and one on one engagement.

35 Mcclellan St. Bronx, NY 10452

• Skillfully navigate various computer software programs to manage multiple high priority projects simultaneously and with accuracy to meet deadlines.
• Create and nurture lasting relationships with clients to provide support and quality solutions to major issues and foster repeat customers.
• Prioritize projects based on client necessities and quickly respond to constantly changing demands and urgent situations according to the clients schedule.

434 Main St. New Rochelle, NY 10801

• Encouraged connections with food runners, chefs, bartenders and managers to certify guests are receiving their order accurately as well as in a friendly and timely manner.
• Thoroughly trained all new employees and supervise daily to make sure they are performing above and beyond company standards.
• Helped nurture a safe, clean and healthy environment at all times to mitigate the risks of health endangerment or cross contamination.

252 W 116th St. New York, NY 10026

• Efficiently respond to a high volume of correspondence from clientele to management via emails, telephone calls and in person interactions.
• Perfectly organized files and records both physical and digital to guarantee all required documents can be easily found by any means through the use of proper collection and filing methods.
• Properly document large quantities of client and membership data including financial, medical and educational records on various computer filing systems while maintaining complete confidentiality.