Brian Mangano, Mba Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

• Owned all Customer delivery metrics for a large sortable Fulfillment Center, Pre-manifest through Post-manifest execution. • Reduced Reprocessing of customer orders by 38% MoM, through process improvements and standard work implementation across multiple shifts.• Reduced Rolled Freight across OB operations by 36%, leading site to improved customer delivery by 1.7% MoM and top 10 in network deliver during Q4 2020 and Q1 2021. • Coached and developed Area Managers through Sr. Operations Mangers in best in class delivery practices and mechanisms. • Created standard process in the Outbound Operations that increased customer delivery promise date by 2.7% YoY and decreased cost by 7.8%; late packing, reducing late departures and overall process in compliance. • Taught and Implemented new tools across the Fulfillment Center that increased visibility and quality on the OB dock, reducing customer misses and delayed deliveries. • Created Ship Dock / Delivery Estimate Accuracy (DEA) School and learning sessions for Fulfillment Center team, delivering enhanced knowledge of delivery execution and quality for customers.

Seattle, Wa, Us

• Overall owner for night outbound dock operations, responsible for all Post-SLAM and shipping metrics that resulted in 99.2% delivery for our customers. • Led and developed 4 salaried Area Managers in outbound dock operations that resulting in top tier safety performance, delivery execution and cost management. • Created processes across all 4 teams that increased performance by 30% through optimization and standard practices for the flat sorter and ship sorter, processing over 40k an hour.• Planned and built the nights dock operations team from underachieving shifts to top performing shifts in the fulfillment center through peak, resulting in outbound dock ranking consistently in the top 10 in North America during 2020 peak. • Developed an inclusive and transparent culture that reflected lowest attrition across all of outbound teams and highest attendance throughout peak.

Seattle, Wa, Us

Develop and lead strategy for community relations and Amazon Fulfillment Center Tour program in the greater Seattle area. Actively build and sustain relationships with local stakeholders and connect Amazon Fulfillment Center’s to the local community. Lead strategic communication for internal and external Amazonians and customers. Making history and having fun everyday!

Seattle, Wa, Us

• Led and developed a team of 20 Trainers in the learning department to successfully onboard and trained over 4,000 new Amazon associates and managers during the launch of a 1M Sq. ft. fulfillment robotics facility. Additionally, this directly contributed to the quickest ramp through associate learning curve in an AR building. • Built and executed onboarding strategy, timelines and associate standard launch activities; resulting in the quickest ramp up of an Amazon launch building ever and with the lowest quality defects during that time. • Established and executed standardized training material for safety, quality and performance for inbound and outbound departments. Resulting in best ever Amazon building launch in safety, quality and efficiency. • Established training doctrine and executed all training for powered industrial truck (PIT) and trailer dock and release (TDR) training for over 375 associates, resulting in the lowest safety incident rate ever in an Amazon launch building. • Partnered with operations and other business partners to establish the needs for critical roles (PIT, TDR, and AFM) coverage during Peak, to ensure Amazon consistently meets our customer promise. • Created Peak Ambassador recognition program for over 400 ambassadors for the FC in order to recognize the tremendous contributions our ambassador make during the Peak season and beyond.

Seattle, Wa, Us

Amazon, I have the pleasure to be a direct contributor to our customers, at Amazon we strive be the most customer-centric company on earth. We are one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.I am personally excited to focus on Safety, Quality, Customer Experience and productivity for our associates and customers. I review transportation and production forecasts which help determine our requirements to meet overall objectives. Collaborate with all business partners to balance labor ensuring my team is balanced and efficient while meeting all goals. And always work hard, have fun and always making history!

Seattle, Wa, Us

Seattle, Wa, Us

Arlington, Virginia, Us

• Develop and implement professional development courses for senior instructors and programs of instruction targeting specialized training areas for mobilized Army Reserve, Army National Guard, active Army, and Joint Service personnel preparing for deployment.• Consistently commended for boosting readiness levels through concerted maintenance of light wheeled vehicles, ancillary equipment, and systems, as well as tactical and non-tactical training exercises.• Ensure that all training is synchronized and is in compliance with current U.S. Army Forces Command (FORSCOM) directives and validation requirements, as well as training guidance from headquarters; during 2008-2009 deployment to Iraq, conducted validations for more than 7,500 military personnel.• Selected to execute additional duties of leading 15-person safety team, in charge of receiving, analyzing, and disseminating safety-related information and regulations, as well as recruiter representing organization on California Army National Guard’s Accession Task Force.• During 12-month deployment to various locations in Iraq (2008 to 2009), planned and conducted personnel protection and security operations; accountable for more than $15.3M in antiquated and/or excess equipment, weapons, and other systems.

Portland, Or, Us

Broad responsibility and leadership for overall operation of a value stream. Responsible ensuring a safe work environment, maximizing profitable growth, driving quality improvements, developing a technically qualified work force, and reducing operating costs, inventory and lead times through continuous improvement. Oversee day-to-day activities to meet daily, monthly, quarterly and yearly expectations. Accountabilities:- Owns all value stream results including some of the following: sales, dock, variable cost/earned standard hour, productivity, on-time delivery and scrap. Works with quality, engineering, and purchasing to resolve issues as required.- Leads the Value Stream in daily operations and continuous improvements which include but are not limited to: supply chain, production control, establishing manufacturing priorities, coordination of activities with off shift management and order shipments. Emphasizes the creation of continuous product flow, utilizing pull systems where flow is not currently possible, and works to level the load.- Analyzes variable labor costs daily, determines required staffing levels and works with production coordinators to re-allocate labor as required.- Creates the basis for continuous improvement and employee engagement by coordinating the employee suggestion program for the value stream area, ensuring that standard work is followed, countermeasures are implemented and safety requirements followed.- Implements and coordinates cross training of all focus factory employees to insure the elimination of all skill gaps, resulting in a more skilled and adaptable workforce. Insures the completion of required competency forms and certifications, as well as maintains an employee skill matrix..

Foothill Ranch, Ca, Us

• Led a diverse team of hourly and salary employees through various processes of manufacturing and assembly of military, sports and high end eyewear.• Drove continuous improvements for improved quality, process improvements and efficiency.• Continuously increased desired metrics, instituted accountability, improved communications, and help lead transformation on the manufacturing floor.• Responsible for leading and supervising all production and personnel in manufacturing of products within their assigned department and shift.

City Of Industry, Ca, Us

• Responsible for leading the process of all carpet manufacturing operations, including but not limited to meeting safety and environmental standards, quality standards, production goals, maintaining ISO 9001 & 14001 certification, maintaining procedures and meeting departmental cost objectives. • Led a diverse team on an accelerated timeline to achieve LEED EB recertification, upgrading SILVER rating to GOLD. • Reviews order and production schedules, determines work force required and directs operations. Follows progress of production, anticipates or investigates major causes of delays and ensures that corrective action is taken. • Maintains a continuous review of schedules, methods, standards or other production factors and effective recommendations for changes to improve quality and reduce costs. • Progressive thought process to create an efficient flexible department to meet company objectives and goals. • Maintain accurate inventories with a thorough understanding WIP inventories and the financial impacts of an accurate inventory system• Managing improvement trials through the facility, maintain key process data and charting as needed. Initiating and Implementing process improvement capital projects.• Investigate and implement cost savings opportunities. Specify process equipment and associated instruments. Review operational process and procedures and recommend improvement. Monitor and control project schedules and budgets.• Support maintenance of ISO 9001 and 14001. Implement process and quality data collection and analysis system• Responsible for managing expenses, purchases, safety and environmental regulations.• Fill in as department manager as needed.

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor Of Business Administration (Bba)