➤ Designed the Verizon Visa Card integration (Digital sales flow) into Verizon.com.➤ Owned and guided the entire end-to-end UI/UX lifecycle of products, orchestrating seamless integration and a rapid-release cycle.➤ Conducted user research and customer interviews to define user goals, needs, pain points, and requirements, streamlining intricate customer paths into intuitive product experiences.➤ Created and disseminated design guidelines, style guides, and patterns, ensuring a consistent vision throughout the product suite.➤ Deliver UX/UI and produce UX/UI design for the Sales journey on Verizon.com including the Gridwall (Includes all products we offer), the Cart, Offer Interstitial, Verizon Visa Card, Verizon Credit Check, Payment and Order Review/Confirmation.Verizon Visa® Card integration includes Gridwall to Order Confirmation (45 screens): https://www.verizon.com/smartphones/

➤ Shopping Cart & Checkout responsive deliverable.➤ End to end fully functional prototypes for testing.➤ Led responsive designs for parts catalog which generated an increase of 6% in total sales 2 months after launch.➤ Worked cross-functionally through concept, design, development, deployment, and post-launch analysis to deliver Figma low-fi to high-fi wireframes to developers.➤ Led, designed, and implemented standards to enhance the customer experience for all on and off-site customer-facing departments including collections, tech services, returns based on Qualtrics customer feedback and data analysis.

➤ Researched, designed, and developed a full flight dispatch B2B application to control all flights for all United Airlines.➤ Lead User Interface and experience design for all on-flight vending services via the checkout mobile app.➤ Adapted Agile and Scrum Methodologies.➤ UX/UI research: 40%, Wireframing 20%, Design 40%.➤ Delivered high-quality design docs: sketches, sitemap, user flows, wireframes, mockups, and specifications.

➤ Designed, Developed and implemented new UI Design modules to support both the Rand McNally TNT Tablet 70/80 version as well as the IntelliRoute TND 720LM.➤ Define MVP and product features; built interactive Axure/Figma prototypes/ for Stakeholders/PM’s, Devs for the Department of Defense B2B Tablet VetRide.

➤ Built the entire UI structure from scratch for New MVP's including GPS and Wearables (Forerunner Smartwatches).➤ Delivered 6 products in 3 years all in big box stores.

➤ Designed, developed, implemented - Interactive 3D portal supporting the Global Sales/Advertising Team.➤ R&D Direct TV UX Direction - Channel Guide➤ SME Corporate Branding Guidelines Direct-TV Merge

➤ Brand guidelines for Pro Athletes.➤ Brand Strategist - Lead product visual design➤ Worked with well-known athletes to create a brand treatment for their campaign

➤ Led a design team to support a TS data fusion project w/ Lockheed Martin to NSA.➤ Designed and developed interactive UI’s for NSA, CIA, NRO, and White House communications.➤ NSA Polygraph Counterintelligence Clearance/SCI

➤ E-6 - Honorable Discharge (25M Multimedia Illustrator/UI/UX Designer)➤ Lead and Fought in Battle Afghanistan - 2 Years➤ Korea Combat Service Battalion - 1 Year➤ Lead Graphics and Multimedia Shop at Pentagon (Top Secret Clearance) - 2 Years➤ Guided battles Army Operation Center at Pentagon (Top Secret Clearance) - Special Assignment