Brian Max

Brian Max Email and Phone Number

Palo Alto Networks support, Co-Manage and Professional Services engineer at CloudNomics @ Cloudnomics LLC
Brian Max's Location
Salt Lake City, Utah, United States, United States
Brian Max's Contact Details

Brian Max personal email

n/a
About Brian Max

Skilled IT professional with multiple years experience configuring and troubleshooting Palo Alto Networks Next Generation firewalls and Cisco, Juniper and Netgear routers and switches. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Seeking long-term career with a focus on technology and opportunities to learn and train others.

Brian Max's Current Company Details
Cloudnomics LLC

Cloudnomics Llc

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Palo Alto Networks support, Co-Manage and Professional Services engineer at CloudNomics
Brian Max Work Experience Details
  • Cloudnomics Llc
    Palo Alto Networks Support, Co-Manage And Professional Services Engineer At Cloudnomics
    Cloudnomics Llc Jan 2023 - Present
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  • Securedynamics
    Palo Alto Networks Support Engineer
    Securedynamics Jun 2021 - Sep 2023
    San Jose, California, Us
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  • Css Corp
    Tier 2 Palo Alto Networks Technical Support Engineer
    Css Corp Sep 2012 - Feb 2020
    Plano, Texas, Us
    • Palo Alto Networks support. • Provided enterprise networking support for Palo Alto's next generation Layer 7 firewalls, VM, and cloud-based (AWS, Azure) firewalls and Panorama management appliances. • Analyzed and translated packet captures • analyzied device logs • Customized configuration via GUI and CLI to meet the specific needs of each customer. • Completed over 13 technical support cases each week with 100% customer satisfaction rate.
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  • Wireless Advocates
    Wireless Sales Associate
    Wireless Advocates Jul 2009 - Dec 2010
    Seattle, Washington, Us
    I sold cellular phones at a kiosk inside Costco. I was responsible for opening the store, customer service, setting up phones and explaining operation to the customer, entering sales and setting up first-time accounts online, and closing the store.
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  • Pgp Corporation
    Customer Service/Technical Support Associate
    Pgp Corporation Aug 2009 - Jan 2010
    Us
    I answered incoming calls, chats and emails (sometimes all three at a time) related to product licensing, downloading and installing data encryption software. I researched GUI issues and gave feedback to the development team. I handled inbound tech support chats as well.
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  • Qwest Communications
    Dsl Support Technician And Screening Agent
    Qwest Communications Dec 2003 - Jun 2008
    I successfully resolved DSL connectivity issues and represented Qwest in a favorable light to customers who were unhappy with the service they had received. I took incoming calls from both residential and business customers to repair broadband Internet connectivity, email and Cable TV issues, advised outside technicians, diagnosed and reported network outages, arbitrated disputes between customers and the business office and authorized billing credits where warranted. I also performed Quality Assurance duties for contract workers. This position required a fluent knowledge of POTS, DSL, VDSL, Fiber Optic and Cable TV infrastructure with a main focus of network connectivity issues and customer experience.
  • Teleperformance Usa
    Msn Technical Support Engineer Tier 2
    Teleperformance Usa Nov 2000 - Nov 2003
    Paris, Île-De-France, Fr
    I worked multiple tiers customer and technical support for MSN, performed customer education, resolved problems with networking and related applications in all windows operating systems. I served as a front line supervisor for the first tier and decided when calls would be escalated to a higher tier of support while serving on the second and third tier.
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Brian Max Skills

Juniper Security Tcp/ip Ips Network Security Firewalls Cisco Technologies Routing Vpn Active Directory Routers Switches Troubleshooting Network Design Network Administration Juniper Technologies Ospf

Brian Max Education Details

  • Davis Technical College
    Davis Technical College
    Cybersecurity
  • Timpview High School
    Timpview High School

Frequently Asked Questions about Brian Max

What company does Brian Max work for?

Brian Max works for Cloudnomics Llc

What is Brian Max's role at the current company?

Brian Max's current role is Palo Alto Networks support, Co-Manage and Professional Services engineer at CloudNomics.

What is Brian Max's email address?

Brian Max's email address is bm****@****rks.com

What is Brian Max's direct phone number?

Brian Max's direct phone number is (866) 320*****

What schools did Brian Max attend?

Brian Max attended Davis Technical College, Timpview High School.

What skills is Brian Max known for?

Brian Max has skills like Juniper, Security, Tcp/ip, Ips, Network Security, Firewalls, Cisco Technologies, Routing, Vpn, Active Directory, Routers, Switches.

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