Brian Mccool Email & Phone Number

Raleigh, Nc, Us

Boston, Ma, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

WalkMe is the Digital Adoption Platform (DAP) that simplifies user experience and drives user action using insights, engagement and guidance capabilities. Today WalkMe's platform is used by over 1,000 enterprise customers from various industries and verticals, including more than 30% of Fortune 500 companies.

Durham, Nc, Us

Educating residential real estate agents and brokerages to understand the value of Artificial Intelligence and Machine Learning for network optimization. • Continuously achieve all KPI’s monthly• Averaged 118% of quota attainment• Managed networking events

Raleigh, Nc, Us

Sales manager with great coaching, communication and leadership skills. Experience with prospecting and managing in the Manufacturing, Architecture and Engineering, Accounting, Real Estate, Healthcare and Distribution & Services industries. Dedicated to the personal growth of my team to help them achieve their goals of today and be prepared to take on their challenges of tomorrow.Manager for Citrix ShareFile Campaign:Managed teams ranging from 8 to 16 SDRs over 4 campaignsHave trained over 350 SDRsOnboarded 18 classes of new hires Helped launch 6 new industry specific teams: Healthcare, Accounting, Architecture/Engineering, Real Estate, Franchise & EnterpriseDeveloped and evolved onboarding and continuous training contentLead weekly lecture based training on: Overcoming Objections, Phone Presence and Recorded Call ReviewDeveloped and maintained KPI tracking tools

Rutherford, Nj, Us

Performed Quality Control for 25 consumer loan underwriters. Ensured quality of the underwriting process, phone practices and process efficiencies. Maintained spreadsheet of quality results for data analysis. Evaluated data to determine team and individual underwriter strengths and weaknesses. Created employee development plans to increase accuracy and handling time. Acted as Product Knowledge Specialist, advising team on challenging loan decisions. Authorized loan decisions on loans of higher loan amounts or loans needing a higher exception authority. Trained all new hires on the underwriting process and phone ethics in a paperless/note less environment. Served as liaison between HCL and banking client in regards to process and product updates as well as staffing and growth plans. Handled HR and scheduling/payroll concerns. Coordinated with underwriters to discuss their future with HCL if they were not meeting their performance goals or employee expectations. Conducted interviews for backfill and team growth candidates. Supported a varying schedule to accommodate the need of having a manager/team lead position on the floor at all times.• Served as team member on a current Six Sigma Black Belt chartered project.• Successfully trained 44 new hires with a pass rate of 94% and acquired an accuracy rate for 2013 of 97%.

Cary, Nc, Us

Performed IT and Business Training Solution Sales including client consultation, customized training solutions, certification tracking, course registrations and training budget maximization for Enterprise accounts. Utilized networking and cold calling to establish new contacts within assigned territory. Assisted other sales staff to strategize sales solutions. Maximized territory performance via new client procurement and utilization of various training modalities. Coordinated with other sales channels and support staff to maximize sales opportunities and relationships. Developed and implemented new sales and communication techniques.• Maintained and increased existing client base by demonstrating the importance of training.

Oklahoma City, Oklahoma, Us

Relationship ManagerEstablished and cultivated business relationships between Heartland Payment Systems and merchants. Presented and sold credit card processing for Visa and MasterCard Merchant services. Marketed and sold payroll services to local merchants. Developed relationships with representatives from American Express, The Hartford and various CPA’s.• Awarded Top Payroll Salesperson for the third quarter 2007

Charlotte, Nc, Us

Handled and originated residential mortgages. Developed marketing partnerships with referral sources to improve visibility. Utilized internet and telephone networking to develop leads. Collaborated with client to ensure an ideal long term result and created comparative spreadsheets to assist clients in making the best decision. Maintained contact with past clients to ensure future business and referrals.• Achieved $5,000,000 in closed volume and maintained above 95% application retention rate.

Us

Served as in-house Representative for Gloria Nilson GMAC Real Estate Princeton and Hamilton, New Jersey offices. Originated residential mortgages and functioned as authorized Lending Tree Representative. Created marketing partnerships with referral sources to enhance visibility and comparative spreadsheets to assist clients in making the best decision. Maintained communications with past clients to ensure future business and referrals. Assisted in underwriting and loan closing.• Captured 40% of Gloria Nilson GMAC Real Estate Princeton and Hamilton offices purchase business with $4,500,000 in closed volume and maintained above 90% application retention rate.

Originated residential mortgages. Developed and fostered marketing partnerships with referral sources to enhance visibility. Trained new-hires on sales techniques and software. Created comparative spreadsheets to assist clients in making the best decision. Coordinated with client to ensure an ideal long term result. Maintained contact with past clients to ensure future business and acquire referrals.• Maintained above 90% application retention rate and generated $5,000,000 in closed volume.

Cranbury, Nj, Us

Processed and originated residential mortgages. Provided assistance to Loan Processing Department. Performed data entry andMaintained contact with past clients to ensure future business and referrals. Contributed to team effort by accomplishing related results as needed.