Brian Mccormack Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Dublin, County Dublin, Ireland

Press & Publicity Officer in RTÉ, Ireland's State Broadcaster working across television, radio and online content. Key responsibilities included:• Positioning and publicising RTÉ content in line with RTÉ communications objectives• Development and implementation of appropriate communications strategies to reach target audiences across a full range of genres• Proactive communication with national and regional media across print, digital and broadcast to enrich understanding of RTÉ content• The organisation was faced with a reputational crisis during my time which required crisis communication skills

Dublin, County Dublin, Ireland

Communications Executive role in the Consumer Engagement function of the business working with colleagues in different departments to deliver creative campaigns for Sky and streaming service NOW. Key responsibilities included:• Collaborating with colleagues across all areas of the Sky Group, NOW and external agency resources in both Ireland the UK to ensure any output is in line with the relevant brand strategy• Administrative duties including raising purchase orders, managing suppliers and tracking spend ensuring we keep to budget• Maintaining a diverse network of media contacts• Key role in organising events and activities for Sky & NOW to drive growth of further awareness for both brands -including the launch of Sky Glass in Ireland• Leading role in the development of assets for events and activations while adhering fully to brand guidelines for Sky & NOW• Crisis management when required, which involves briefing both internal and external stakeholders and drafting responses for the media

Dublin, Leinster, Ireland

Customer Retention Department

Day-to-day running of an extremely busy work environment, face-to-face and phone customer interactions, recruitment, training, and ongoing development of up to 5 direct reports at any time. Key responsibilities included:• Annual recruitment and training of new employees• Dealing with a broad range of complex customer complaints• Organisation and management of ticketing systems, daily engagement with key stakeholders, and• working to meet the organisation’s objectives

Kilkenny, Leinster, Ireland

Kilkenny, Leinster, Ireland

Kilkenny, Leinster, Ireland

Kilkenny, Leinster, Ireland

Diploma, Digital Marketing And Strategy, Distinction

Qqi Certificate In Business Studies (5M2102) – Nfq Level 5, Event Management, Merit

Education record