Brian Mccrum Email & Phone Number

Warren, Michigan, United States

Warren, Michigan

Clinton Township, Michigan, United States

Warren, Michigan

Service Information DeveloperAs part of the service information development team my responsibilities include:• Create 2D and 3D images to be used in the development of global service repair procedures using UGNX 8.0 and Team Center.• Develop step by step disassembly and reassembly procedures, on Arbor Text, that best demonstrate the servicing process. • Work with Service engineers to develop a service strategy for chassis and driveline related components.• Address… Show more Service Information DeveloperAs part of the service information development team my responsibilities include:• Create 2D and 3D images to be used in the development of global service repair procedures using UGNX 8.0 and Team Center.• Develop step by step disassembly and reassembly procedures, on Arbor Text, that best demonstrate the servicing process. • Work with Service engineers to develop a service strategy for chassis and driveline related components.• Address serviceability issues that arise in the field in the form of a MSID issue.• Maintain General Motors service information database relating to global driveline and rear suspension serviceability.• Reference GPDS data base for engineering specifications• Reference Subsystem service plans and global parts lists to determine the breakdown of serviceable components Related Training- Team Center Visualization (TcVis Mockup) Basics, UGNX 8.0, Arbortext, Visio Show less

Rochester Hills, Mi

Service Sales person:As a service sales person my responsibilities include:• Interviewing customers, insuring the technicians get the correct information so they can correctly diagnose the customer’s vehicle.• Write estimates for repairs and sell needed services.• Explain needed repairs to customers and provide repair options.• Maintain good communications with the customers and technicians to insure the vehicle is delivered on a timely basis.

Perform repairs to Nissan, Infiniti and Mazda vehicles

I developed diagnostic information for General Motors infotainment group, edited service for accuracy and content prior to publication. Attend product development meetings to offer service readiness input and best service strategy.

Certificate, Product Development, 3.9 Gpa

Associate'S Degree, Automotive Technology, 3.2

Diploma, Automotive Technology, 3.5 Gpa

Activities and Societies: Automotive Service Excellence (Master)